Solutions Architect, Operational Engineering

Job Description

At Signature Aviation, we are modernizing aviation operations through technology.

We are seeking a visionary Architect - Ops Engineering to lead the transformation of operational technology at our FBO locations.

You will design next-generation systems to digitize and elevate the day-to-day experience for our team members and customers - across Operations Management Systems (OMS), messaging platforms, reservations, point-of-sale (POS), and payment solutions.

In this role, you will architect scalable, modern platforms and solutions that enhance operational efficiency, deliver real-time data insights, and integrate with AI-driven tools to power the FBO of the future.

Responsibilities

• Define and lead the technical architecture strategy for FBO Operations platforms - including OMS, reservations, messaging, POS, and payment systems.
• Architect cloud-native, scalable, and resilient solutions that digitize FBO workflows and improve TM (Team Member) experiences on the ground.
• Collaborate closely with Product, Business Operations, AI, and Digital Engineering teams to co-create user-first, operationally sound technology solutions.
• Design integration patterns across operational platforms, CRM systems, third-party payment providers, and AI / ML services.
• Enable real-time messaging and task management platforms for efficient ramp operations, fueling, concierge services, and customer interactions.
• Drive modernization of legacy systems toward microservices, event-driven architectures, and API-first models.
• Support selection, customization, and integration of enterprise OMS and POS platforms aligned to operational needs.
• Establish standards for system reliability, availability, scalability, and observability - driving SRE and DevOps practices into operational platforms.
• Participate actively in ARB (Architecture Review Board) to ensure architectural alignment and governance.
• Support innovation initiatives, including deploying AI-powered decision support, task automation, and predictive operational insights at the base.

Qualifications

Minimum Education and / or Experience :

Additional knowledge and skills :

About Us

With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

Our Benefits :

Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.