Environmental Services Supervisor At Aria
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
As an Environmental Services Supervisor at Aria, you'll play a key role in creating unforgettable guest moments by ensuring every space sparkles with care and attention. Your leadership, positivity, and passion for service will set the tone for a welcoming environment where comfort and cleanliness meet luxury. From inspiring your team to delivering five-star standards, you'll help turn ordinary stays into WOW-worthy experiences guests will remember long after they leave.
The day-to-day responsibilities include :
- Responsible for supervisory duties for team of environmental services (EVS) employees. Assists with scheduling, coaching, counseling, discipline and training of employees
- Manages employee questions and guest concerns to ensure all department procedures, policies, and service standards are being adhered to during shift.
- Provide direction and support to achieve the highest cleanliness standards in the Casino, Public Areas, Offices and other required areas.
- Conduct daily inspections, briefings and team updates : meet with employees as needed for training, coaching, and facilitating required compliance training.
- Responsible for preparing end of shift report and manage any property maintenance issues with facilities.
- Consistently offer professional, friendly and engaging service.
- Assist with other administrative and operational functions in collaboration with department leadership.
The ideal candidate :
High School Diploma or GED required2+ years of prior relevant experience in EVS or Housekeeping or Janitorial service required6+ months of prior relevant guest services / guest contact position experience preferredExperience with general cleaning in a similar five-star / five-diamond resort environment preferredThe perks and benefits :
Wellness incentive programs to help you stay healthy physically and mentally.Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.Free meals in our employee dining room.Free parking on and off-shift.Health & Income Protection benefits (for eligible employees).Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.