Hospitality Manager

Overview

Join to apply for the Hospitality Manager role at Star Cinema Grill

Location : Richmond, TX

Employment Type : Full-Time

Salary : Competitive

Responsibilities

• Oversee every aspect of theater and restaurant operations.
• Ensure excellent guest service that meets or exceeds expectations.
• Ensure the theater is adequately staffed to meet guest needs.
• Control day-to-day operations - profit & loss, by following cash control / security procedures, reviewing financial reports, and taking appropriate actions.
• Control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operate the business in accordance with company policies and applicable laws.
• Directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel / payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, including daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Enforce safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant\'s P&L and expense goals.
• Promote suggestive selling techniques.
• Maintain professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly sales and projections for area supervisor approval including follow up on store action plans.

Qualifications

Seniority level : Mid-Senior level

Job function : Management

Industries : Entertainment Providers

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