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Senior Specialist, Community & Associate Experience

Senior Specialist, Community & Associate Experience

Build-A-BearSaint Louis, MO, US
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Job Description

Job Description

The Senior Specialist, Community & Associate Experience plays a vital role in shaping a positive and engaging culture across retail locations and the corporate office. This role serves as a key liaison between internal teams and external partners to drive initiatives that support associate well-being, volunteerism, and corporate social responsibility.

Responsibilities :

  • Support the operations of Build-A-Bear Foundation
  • Achieve goals and tasks set forth by the Board of Directors
  • Manage Hearts & Hugs Fund – select donation recipients, ensure timely deliveries, and achieve donation goal numbers
  • Communicate marketing of Build-A-Bear Foundation and other cause marketing programs
  • Create associate experience events
  • Execute rewards and recognition programs across the organization
  • Facilitate onboarding program for corporate associates

Required Qualifications :

  • High school diploma or GED equivalent
  • 2-4 years experience in non-profit or events
  • Proficient in Microsoft Office, Teams & SharePoint
  • Strong organizational and multitasking skills
  • P referred Qualifications :

  • Bachelor's degree - Human Resources or Communications
  • Experience in development or fundraising at a non-profit organization
  • Behavioral Traits for Success :

  • Enjoys working with a variety of people
  • A communicator, who naturally stimulates and motivates others
  • Responsive to the needs and concerns of others
  • Works at a slightly faster-than-average pace
  • Handles details correctly and efficiently
  • Has a "how can I help" attitude
  • Willingness to involve others in decision making
  • Expert knowledge in area of expertise
  • Strong and friendly follow-up when necessary
  • Working Environment :

  • Typical office environment with climate control and sufficient lighting, ergonomic desk / chairs
  • Hybrid work schedule
  • Lifting >
  • 10 lbs.

    Your Performance Will Be Measured On :

    Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following :

  • Ability to create an Experience First culture for associates and partners
  • Time management
  • Communication
  • Decision-making, judgment, and execution
  • Achievement of assigned goals
  • Use of tools, processes, and systems
  • Stakeholder feedback
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    Community Specialist • Saint Louis, MO, US

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