Healthcare Customer Service Representative
VirtualVocationsDurham, North Carolina, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Healthcare Customer Service Representative - Remote.
Key Responsibilities
Connect with customers via phone, email, chat, and social media to resolve inquiries
Calmly de-escalate issues and escalate interactions when necessary
Track call-related information for auditing and reporting purposes
Required Qualifications
High School Diploma or equivalent
Minimum of 6 months of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems and general knowledge of Windows-based systems
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Customer Service Representative • Durham, North Carolina, United States
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