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IT Coordinator
IT CoordinatorTree Of Life Christian Schools • Columbus, OH, US
IT Coordinator

IT Coordinator

Tree Of Life Christian Schools • Columbus, OH, US
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Job Description

Job Description

Goal :

To install, maintain, upgrade, and support a healthy technology infrastructure at Tree of Life Christian Schools, ensuring reliable, secure, and effective technology resources for students, faculty, and staff.

Contracted by : School Board by recommendation of the Superintendent

Accountable to : Assistant Superintendent

Type of Position : Full-time

Personal / Spiritual Qualities

All Tree of Life employees are ministers of the gospel of Jesus Christ. As such, the IT Coordinator is expected to demonstrate the following qualities :

  • Strong, evident personal relationship with Jesus Christ, growing in spiritual maturity.
  • Commitment to being a godly role model and maintaining a prayerful attitude.
  • Display a spirit of dedication, service, commitment, flexibility, and enthusiasm.
  • Positive, joyful attitude with sensitivity to others' needs and a desire to encourage co-workers.
  • Ability to listen and respond to wise counsel.
  • Complete acceptance of Tree of Life Christian Schools’ Statement of Faith.
  • Active membership in a Bible-believing church with no significant doctrinal differences from Tree of Life’s Statement of Faith.

Professional Requirements

  • Thorough knowledge of computers, peripherals, and network hardware.
  • Working knowledge of telephone systems and Internet infrastructure.
  • Understanding of current and late-model computer hardware and software.
  • Expertise in cybersecurity, data protection policies, and content monitoring.
  • Ability to learn and adapt to new technology, products, and procedures.
  • Strong problem-solving and troubleshooting skills.
  • Ability to assist and guide users in resolving technology-related issues.
  • Ability to lift heavy objects, climb ladders, and work in tight or awkward spaces as necessary.
  • Willingness to travel between campus locations as needed.
  • Ability to plan, implement, and manage technology projects efficiently.
  • Experience working within budget constraints for IT equipment and services.

    • Core Responsibilities Hardware & Equipment Management

  • Install, maintain, and troubleshoot computers for Tree of Life personnel and students.
  • Assist with installation and maintenance of printers, network hardware, and other peripherals.
  • Evaluate and procure necessary technology equipment, ensuring cost-effectiveness and longevity.
  • Dispose of outdated, obsolete, or damaged equipment responsibly, including selling functional items when possible.
  • Maintain an organized and updated system for hardware identification, inventory, and record-keeping.
  • Ensure a sufficient and well-organized stockpile of accessories and spare parts.

    • Software & System Administration

  • Assist in maintaining Google operating systems and school-wide software solutions.
  • Install and manage specialized software applications as needed.
  • Ensure access and functionality of web-based applications for staff and students.
  • Oversee the proper operation and synchronization of Google system calendars.

    • Cybersecurity & Compliance

  • Monitor network security, implement content filtering, and enforce data protection protocols.
  • Ensure compliance with cybersecurity best practices and educate staff on safe computing habits.
  • Identify and mitigate potential security threats, unauthorized access, and phishing attempts.
  • Regularly review and update IT security policies in accordance with school policies and legal requirements.

    • Helpdesk & User Support

  • Provide timely and efficient technical support to faculty, staff, and students.
  • Troubleshoot network and system issues, ensuring minimal downtime.
  • Attempt equipment repair when feasible, replacing hardware when necessary.
  • Train and onboard new users in school technology systems, software, and procedures.
  • Communicate effectively with users of varying levels of technical proficiency.
  • Maintain an internal knowledge base for common technical issues and resolutions.

    • Network & Infrastructure Maintenance

  • Install and maintain network infrastructure, including running cables and configuring network hardware.
  • Assess and adapt to building materials and architectural challenges when installing, covering, or terminating cables.
  • Install WireMold, surface-mount boxes, termination blocks, plugs, and jacks as needed.
  • Use appropriate tools for network installations and furniture assembly related to technology equipment.
  • Work closely with the Building Supervisor and maintenance staff to coordinate installation projects.
  • Maintain a clean and organized workspace, ensuring thorough clean-up after installation and maintenance tasks.

    • Training & Technology Education

  • Conduct technology training sessions for faculty and staff to enhance digital literacy and tool proficiency.
  • Provide ongoing support in using Google Suite, classroom technology, and digital learning tools.
  • Educate staff and students on cybersecurity awareness and best practices.

    • Vendor & Budget Collaboration

  • Research and recommend vendors for hardware, software, and IT services.
  • Assist in managing IT-related expenses within the school’s budget.
  • Evaluate cost-effective solutions for school technology needs while maintaining performance standards.
  • Coordinate with external service providers for repairs, upgrades, and support.

    • Evaluation Criteria

    Performance for the IT Coordinator will be evaluated based on :

  • Technical Competency : Effectiveness in maintaining and troubleshooting hardware, software, and network systems.
  • Response Time & Support : Ability to provide timely and effective technical assistance to staff and students.
  • Cybersecurity & Compliance : Implementation and enforcement of security measures and data protection.
  • Infrastructure Management : Proper installation and maintenance of network infrastructure and related technology.
  • Communication & Training : Ability to effectively communicate technical information and train users in system operations.
  • Organization & Project Management : Capacity to manage multiple projects, maintain inventory records, and implement improvements in technology use.
  • Vendor & Budget Management : Ability to recommend cost-effective solutions while adhering to budget constraints.
  • Professional Growth : Commitment to staying updated with emerging technology trends and best practices in IT support.
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