Account Executive

Account Executive

The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience. We strive to make healthcare more intelligent, streamlined, and cost-effective. We offer industry-leading capabilities on negotiations-driven levers to contain rising healthcare costs while taking an experience-centric approach improving the health and well-being of those we serve. We pride ourselves on our tight knit culture based on the 'outward mindset' philosophy, emphasizing empathy, mutual respect, and seeing each other as "whole people." We have an ambitious vision and are growing quickly. We are seeking team members who are excited about our growth, seeking to thrive in a fast-paced environment, and enthusiastic about developing their skills and career alongside us.

Account Executive

Team : Account Management

Job Summary :

As the Account Executive, you will be the dedicated first point of contact for clients and will collaborate with various departments internally to proactively ensure client satisfaction with OccuNet's services. This will involve assisting our clients to understand the services we provide as well as working alongside them to explore and consult on opportunities to improve discounts, member experience and overall results with our products.

What it's Like to Work Here :

At OccuNet, you matter like we matter! Our team members share a positive attitude, an outward mindset, problem-solving abilities, and patience, enabling them to provide excellent customer service even during challenging situations. Our culture, plus continuous opportunities for growth, has resulted in an industry-low turnover rate. Don't miss out on this rare opening with us!

A Day in the Life :

• Attend and facilitate meetings with clients and partners to address ongoing needs and strategic initiatives.
• Coordinate with internal teams to resolve escalated operational, provider, and member issues.
• Collaborate with the Account Coordinator to ensure timely client follow-ups.
• Analyze client reporting and trends related to claims processing, negotiations, and balance billing to identify improvement opportunities.
• Communicate client expectations, feedback and workflow updates to internal stakeholders to ensure alignment with client needs are met.

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