Overview
Heartland Technology Group Description :
The Associate Solutions Consultant is closely mentored during the first year of employment, with the goal of developing into a Solutions Consultant. The Associate Solutions Consultant works closely with a Senior Solutions Consultant and his / her inside sales team to learn the products and services as well as the internal procedures / processes. Additional responsibilities include driving new business with the current accounts of the Senior Solutions Consultant and searching for and landing new customers.
Responsibilities
- Promote and resell HBS products and services that will provide the highest return on investment of current and future customer IT expenditures.
- Obtain strategic manufacturer sales certifications, such as Cisco Sales Expert and VMware Sales Professional.
- Secure business relationships within HBS' partner groups such as Cisco, Microsoft, Dell and HP to help improve HBS' profitability through increased licensing revenues and services.
- Follow the HBS administrative guidelines for the processing of orders, timesheets, and requests for service resources.
- Provide remedial project management and be responsible for the transfer of customer expectations to the HBS System Engineer or Programmer.
- Analyze the client needs and interests and manage client satisfaction issues.
- Consult with engineers regarding technical problems.
- Accurately forecast new business as it is being developed and closed.
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Collaborate with colleagues to exchange information such as selling strategies and marketing information.
- Attend sales meetings and read related publications in order to keep current on products applications, technical service, market conditions, competitive activities, advertising, and promotional trends.
- Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.
- Perform other duties, as assigned.
Competencies
Accountability - Ability to accept responsibility and account for his / her actions.Ambition - The drive to achieve personal advancement.Customer Oriented - Ability to take care of the customers' needs while following company policy.Decision Making - Ability to make critical decisions while following company procedures.Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.Motivation - Ability to inspire oneself and others to reach a goal and perform to the best of their ability.Presentation Skills - Ability to effectively present information publicly.Relationship Building - Ability to effectively build relationships with customers and co-workersRequired Skills, Education and / or Certifications
High school diploma or equivalentMicrosoft Office SuitePreferred Skills, Education and / or Certifications
Bachelor's Degree (four year college or university)Preferred Experience
One year or more of related sales experience. Willing to train new college graduates with interest and aptitude for sales.Equal Opportunity Employer - Including Disabled and Veterans
HBS
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