Patient Escort-Valet Parking
UI Healthcare North Liberty department of Guest Services is seeking a 100% Patient Escort-Valet Parking. This position will be Full-time.
In accordance with Service Excellence and departmental guidelines, the primary duties of this position include :
- Safely drive valet parked vehicles
- Perform valet parking duties as assigned
- Greet patients and guest upon arrival to the hospital
- Transporting and assisting ambulatory and non-ambulatory patients and guests to and from clinics, inpatient units and procedure areas via wheelchair, patient bed, patient stretcher, or walking them to their destination
- Deliver wheelchairs to assigned areas
- Problem solve when service recovery is needed. Assist patients and guests with questions and way finding needs
- On occasion, drive a motorized transportation cart, safely, perform guest services dispatch duties, deliver moveable medical equipment throughout the hospital, clean and store equipment, drive late evening shuttle, and perform other duties as assigned
- Must comply with UI Fleet Safety Driving Record Review Standards
Additional Info : This position has a blood-borne pathogen exposure risk. Must be able to regularly move heavy weight of 100 lbs, and occasionally in excess of 250 lbs via wheelchair or bed. Must be able to remain in a stationary position and move for extended periods of time. Must be able to work in inclement weather. Must be able to move for long periods of time.
Minimum Eligibility Requirements :
Ability to read, write and follow instructionsSpecial Qualifications :
Driver's license and ability to meet UI Fleet Safety Driving Record Review StandardsDesired Qualifications :
Excellent customer service skills; experience working with the general public in a service environmentExcellent interpersonal communication skills; experience working with internal and external customersAbility to use a mobile phone and other electronic devicesAbility to understand basic floor plan of MCNLBasic computer skillsAbility to safely drive all types of vehiclesAbility to exceed customer expectationsAbility to move across long distances and remain in a stationary position for extended periods of timeAbility to perform duties indoors and outdoorsApplication Process : Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. In order to be considered, applicants must upload a resume that clearly addresses how they meet the listed required and desired qualifications of this position. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Please contact Abby Kestas with any questions.
Classification Title : Patient Escort
Appointment Type : Merit
Schedule : Full-time
Work Modality Options : On Campus
Compensation :
Pay Level : 3Starting Salary Minimum : 36143.28Starting Salary Maximum : 36143.28Contact Information :
Organization : HealthcareContact Name : Abby KestasContact Email : abagail-kestas@uiowa.edu