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Forward Deployed Engineer

Forward Deployed Engineer

PalonaNew York, NY, US
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As a Forward Deployed Engineer (FDE) , you’ll be the bridge between product / engineering and customers. You will embed deeply with users, translate real-world use cases into technical solutions, and ship production-grade systems powered by AI. You’ll own deployment complexity, influence product direction, and drive high-impact customer-facing work.

Responsibilities

  • Partner with customers to scope, design, and deploy AI systems that address real business needs.
  • Build and integrate production-ready AI applications with customer infrastructure.
  • Develop and deliver compelling demos and prototypes that showcase the capabilities of our AI system.
  • Ensure reliability, safety, and performance of deployed AI agents in production environments.
  • Capture customer insights and system feedback to drive product and agent improvements.

Requirements

Qualifications

  • Strong full-stack development skills (Python, JavaScript, or similar)
  • Customer-facing or client delivery experience
  • Proven ability to thrive in startup-style, resource-constrained environments
  • Fast learner who adapts quickly to new technologies and shifting requirements
  • High ownership mindset; ability to work independently and drive projects to completion
  • Excellent communication with both technical and non-technical stakeholders

    • Preferred

  • Experience deploying LLMs or other generative AI systems
  • Background in NLP, computer vision, or multi-agent systems
  • Sales or pre-sales engineering experience in high-growth environments
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