AR Specialist

Our client, a Houston-based security and fire protection systems provider is looking for an AR Specialist. This role is responsible for timely billing and oversees collections of outstanding invoices, answering customer calls, processing incoming payments and preparing documents for the collection lien process. This position will report to the Admin Manager and requires strong interpersonal skills.

Billing & Accounts Receivable :

• Review and process pending invoices approved by the appropriate operations managers.
• Receive and process incoming customer payments timely and accurately.
• Provide statements, reports and account status to customers and / or general contractors.
• Prepare and mail courtesy notices for “At Risk” customers.
• Assist customer service and sales departments with new job research as needed.
• Prepare construction lien waivers and notarize once signed by the Accounts Receivable Manager, CFO, or President of company.
• Initiate process for NFS checks and ensure funds are collected from the customers.
• Troubleshoot and research customer account disputes while providing excellent customer service.
• Communicates with customers via phone, fax & email to discuss open invoices.
• Coordinate with the Manager(s) to ensure customers with special terms are approved.
• Reconcile daily payments in the system and prepare daily bank deposits accurately and timely.
• Generate adjustments as needed such as : Refund, Rebill, Credit / Debit memo and Tax adjustments.
• Review and prepare in a timely manner all General Contractor (“GC”) statement / intents, requests for payment and notices with all documents needed for payment.

Collection Process :

Experience and Educational Requirements :

Compensation :