Strategic Account Executive- San Francisco, CA

Strategic Account Executive - San Francisco, CA

PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable worldall in a flexible, award-winning workplace.

Overview of the Role

PagerDuty seeks a dynamic Strategic Account Executive with a proven track record in acquiring new business and expanding existing accounts. This hybrid role is perfect for an experienced SaaS sales professional who thrives in a high-performance culture, excels at building long-term relationships, and can balance the pursuit of new logos with nurturing existing strategic accounts.

In this role, you will report to the Regional Sales Director and drive sales growth within a select group of new and existing strategic Global 500 accounts. You will leverage a consultative sales approach to align PagerDuty's multi-product solutions with the needs of senior executives and deliver exceptional customer experiences while working to expand the footprint of PagerDuty within your assigned accountstypically 3 to 10 accounts.

As a customer-centric organization, PagerDuty values exceptional sales experiences. Your mission will be to secure new customers and ensure that existing accounts continue to realize maximum value from our solutions, positioning PagerDuty as a strategic partner in their operations.

This is an exciting opportunity to leverage your sales acumen, technical expertise, and consultative selling skills to drive impact and growth across new and existing accounts.

Key Responsibilities

Value Selling & Strategic Account Growth :

• Position PagerDuty's value by emphasizing the strategic impact and business outcomes our products can deliver for both new customers and existing accounts.
• Identify and align with stakeholders' big problems and strategic goals within new and existing accounts, effectively communicating how PagerDuty can drive their success.
• Develop and execute strategic plans to grow accounts by anticipating customer needs, responding to industry trends, and staying ahead of competitive dynamics.
• Build long-term strategies for account growth, focusing on deepening relationships with existing customers while driving new business through tailored solutions.

Sales Effectiveness :

Sales Execution & Relationship Management :

Planning & Prospecting :

Basic Qualifications :

Preferred Qualifications :

The base salary range for this position is 160,000 - 185,000 USD. This role may also be eligible for bonus, commission, equity, and / or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills / competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.