Technical Service Specialist

Overview

Eaton's FFD Fluid Filtration Division is seeking a Technical Service Specialist. This is a full-time role, with Monday–Friday daylight hours. The position has the potential for hybrid-remote work (2 days per week from home) and can be located in Chanhassen, MN or Tinton Falls, NJ.

The company is a leader in liquid filtration supporting industries such as pharmaceuticals, food and beverage, industrial and municipal water, petrochemicals, marine, automotive, agriculture and construction equipment, and power generation. The expected annual salary range is $67,500 – $99,000 and the role is eligible for a variable incentive program. Salary information is a general guideline and may vary based on candidate skills, experience, and qualifications.

What You'll Do

The Technical Service Specialist serves as a key product knowledge resource for sales, customer service, and project coordination. They use their knowledge of filtration products to educate internal and external partners, review incoming requests for proposal, and develop accurate and competitive techno-commercial proposals in collaboration with the sales team and channel partners.

Responsibilities

• Serve as a key technical resource supporting the North America and global sales teams, distributors, and end users with accurate product and application knowledge.
• Develop and produce professional techno-commercial proposal packages for standard and configurable filtration product lines.
• Evaluate commercial and technical requirements of requests for proposal, advise customers of conflicts, and make recommendations for changes.
• Review incoming project orders and transmit them to the engineering and project coordination teams.
• Assist in facilitating in-house and field training on filter sizing, pricing, application, and function to help develop market channels' filter system knowledge.
• Maintain current market knowledge and pursue ongoing learning through field study, internal / external educational opportunities, and industry affiliations.
• Provide feedback to engineering and sales to support new product and market development.
• Assist marketing and pricing teams with development and maintenance of product literature and price guides.
• Analyze data and prepare quarterly reports on product line sales performance.
• Participate in periodic ad-hoc projects in support of sales, marketing, and operations goals.
• Engage in intradepartmental learning and cross-training to broaden product knowledge.
• Support the customer service team by responding to customer calls and emails as needed.

Qualifications

Basic (Required) Qualifications :

Preferred Qualifications :

Benefits and Equal Opportunity

We are committed to ensuring equal employment opportunities for all applicants and employees. Employment decisions are based on job-related reasons without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton supports second chance employment and will consider qualified applicants with arrest or conviction history in accordance with applicable laws. A conditional job offer and background check will guide any discussion of conviction history. For disability-related accommodations, please call 1-800-836-6345. Eaton offers a range of health, welfare, retirement, and time-off benefits; details vary by location and eligibility.

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