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Regional Director, Facilities & Maintenance - East

Regional Director, Facilities & Maintenance - East

TaymaxJacksonville, FL, US
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Regional Director - Facilities & Maintenance - East

Scope and Responsibilities : The Regional Director of Facilities & Maintenance for the East will be responsible for the maintenance and repair needs for Taymax owned and operated Planet Fitness locations across multiple states, managing and providing results surrounding vendor partnerships, repair & maintenance efficiencies, and service providers. This position will ensure the regional Facilities Maintenance Business Partner Teams are addressing club maintenance requests for preventative maintenance, repair and emergency service issues. This position will also contribute to new club openings and assist with project coordination as well as special projects. The Eastern Region at Taymax currently encompasses approximately 60 clubs in PA, TN, AL, GA and FL. This role reports to the Vice President, Global Operations.

Pay : It's fun to work in a company where people truly BELIEVE in what they're doing!

Key Responsibilities :

  • Lead the Facilities team in planning, designing, and implementing a maintenance and facility strategy for all locations across the Eastern United States.
  • Work closely with the existing Regional Vice President of East, supporting club operation initiatives and enhancements
  • Support the facilities team from a player / coach mentality driving new initiatives but also supporting the goals and needs of facilities counterparts in Canadian and Western US regions
  • Develop and execute a comprehensive facility strategy that aligns with the organization's vision, mission, and goals
  • Conduct and participate in the process for routine facility health checks in all US and Canadian clubs and collaborate with the Construction team on preventative facilities maintenance
  • Manage regional vendors to ensure high-volume, high-priority club repair and maintenance requests are completed in a timely, cost-effective manner, while ensuring that Planet Fitness quality and safety standards are upheld
  • Evaluate current service programs in place and source, manage and consolidate appropriate service programs to include handy man services, HVAC, electrical, door & lock, life safety, janitorial and other services, as required and as budgets allow while maintaining premium image
  • Maintain a master database to ensure effective, ongoing management of club maintenance needs; partner and communicate with field organization to ensure appropriate service levels are provided
  • Monitor maintenance trends and initiate action for positive or negative developments
  • Source and maintain an effective vendor base and partner with in-house resources, continually identifying areas for process improvement and savings
  • Report property damage to the appropriate teams for insurance claim resolution
  • Partner with construction and operation teams for resolution of landlord related issues
  • Process invoices in a timely manner to preserve vendor relations, ensure proper accounts are noted, identify errors and possible discounts / savings opportunities for the company
  • Track budgets for projects, club maintenance and various service programs; Develop annual regional-level plans for long range capital expense improvements and replacement plans
  • Working with cross functional teams, develop and provide related support materials for clubs such as process & repair manuals and safety manuals
  • Evaluate maintenance systems to streamline the repair & maintenance function
  • Train maintenance providers on call avoidance with phone checklists and documentation
  • Develop, train, and manage a team of Equipment & Maintenance Technicians based remotely in each region
  • Evaluate and optimize the performance and efficiency of the Facilities team, and foster a culture of continuous improvement and innovation
  • Develop appropriate preventative maintenance programs for HVAC, Plumbing, Electrical and Fitness Equipment
  • Upload new store information into historical data base system for warranty and maintenance
  • Update and distribute weekly maintenance & repair reports; In the event of a natural disaster, play a pivotal on-site role to efficiently assess the facility / facilities condition and coordinate needed vendors and resources to the appropriate location(s)
  • Other duties, as needed, based on the club and business needs

Qualifications :

  • Bachelor's degree or equivalent work experience
  • A minimum of five years' experience managing multi-unit national retail, restaurant or health club facilities and remote service teams.
  • Comprehensive knowledge of Service Channel is strongly preferred in this role
  • Thorough knowledge of facility maintenance including HVAC, electrical and energy management systems
  • Experience with budget management and completing initiatives on-time and on budget
  • Demonstrated ability to apply principles of cost / benefit disciplines
  • Demonstrated ability working independently as well as cross-functionally
  • Ability to work at a fast pace, work well under pressure, juggle multiple tasks, and work efficiently against tight deadlines
  • Strong written and verbal communication skills
  • Ability to work proactively, anticipate obstacles, and provide solutions to minimize risk
  • Proficient with Microsoft Excel, Word, PowerPoint, Project
  • Ability to work nights and weekends, as needed, based on emergencies and the business needs
  • Supervisor Responsibility : Yes

    Travel :

    The position will be geographically based within a market and day-to-day travel within local clubs, along with regular travel to other markets within the Eastern region, will be required. Occasional travel throughout the year to other markets in the US and Canada may be required as well (this includes the need to obtain required documentation for international travel, including but not limited to passport and public health documentation as may be dictated from time to time).

    Physical Demands :

    Regularly required to communicate, converse and express oneself as well as physically operate, inspect and move. This position must be able to detect, perceive, recognize and judge situations and issues. This position must frequently lift and / or move up to 100 pounds. Work Environment : position may involve frequent exposure to a variety of physical conditions including fumes or airborne particles, moving mechanical parts, moving vehicles, vibration, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals as well as a variety of other extreme conditions including loud noise level. This position may be required to work in outside weather conditions as necessary. This job also operates in a professional office environment and uses standard office equipment. This overview is not designed to cover or constrain a comprehensive listing of activities, duties or responsibilities that are required of this role. Other responsibilities may be assigned based on the needs of the business.

    Note to Applicants : We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.

    NOTE : Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.

    Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.

    Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at hr@taymaxgroup.com to make an accommodation request.

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