Manager, Creator Experience Job at ShopMy in New York

Overview Join ShopMy – Powering the Future of Digital Marketing. ShopMy is revolutionizing digital marketing by connecting brands with top talent and enabling creators to earn commissions, collaborate with brands, and build digital storefronts. We recently closed a $77m Series B funding round led by Bessemer to redefine the creator economy.

About The Role ShopMy is hiring a Manager, Creator Experience to lead the strategic management and growth of our top-earning creators. You will serve as the primary relationship owner for a portfolio of influential digital talent, acting as a trusted advisor to maximize their earnings, deepen their engagement, and advocate for their needs across ShopMy.

This role is highly creator-facing and combines high-touch partnership with scalable strategies. You’ll collaborate cross-functionally with Product, Marketing, Client Strategy, and Data teams to ensure creators consistently receive best-in-class support while surfacing insights that shape ShopMy’s growth.

Your Impact to The Role Strategic Creator Partnerships : Manage and grow a portfolio of top-tier creators, ensuring long-term retention and success.

Performance Insights & Growth : Analyze creator performance data and provide actionable recommendations that drive revenue.

Cross-Functional Collaboration : Partner with internal teams to scale best practices and serve as an advocate for creators, all to deliver a seamless creator experience.

Team Leadership : Mentor and support junior team members to strengthen the overall team’s support of Creators.

You Are Energized By Building trusted relationships with high-profile creators

Turning performance data into strategies that unlock growth

Anticipating creator needs and solving challenges quickly

Thriving in a fast-paced, high-growth environment

Driving measurable results while supporting team growth

What We Are Looking For Bachelor’s Degree

4–6 years of experience in customer success, account management, partnerships, or creator economy roles

Proven track record of managing and growing high-profile accounts or creator relationships

Strong communicator with the ability to influence and advise top-tier talent

Analytical and strategic thinker with strong problem-solving skills

Familiarity with creator platforms, affiliate programs, and digital marketing tools a plus

Proficiency in Salesforce and Looker also a plus

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.

New York Pay Range

$100,000 - $120,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate’s experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!

Benefits Equity in ShopMy

Flexible PTO

14 weeks of parental leave

Reimbursements up to $200 / month to spend on teammate outings

401k program (3% automated contribution from ShopMy!)

ClassPass Membership

Company retreats

Opportunity to monetize your influence- all employees build out a ShopMy page!

Birthday PTO

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