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Medical Front Desk / Receptionist

Medical Front Desk / Receptionist

New York Eye InstituteOrangeburg, New York, United States
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New York and New Jersey Eye Institute is looking for a part-time Ophthalmologic Technician to work in our 3 offices in NY and NJ in Orangeburg, Middletown, and Clifton.

Job Qualifications :

  • Cool demeanor.
  • Attention to detail.
  • Team player.
  • Can work quickly and efficiently in a fast-paced environment.
  • We are looking for someone who is dependable.
  • Having your own car is a must.

Job Details :

  • Salary is commensurate with experience.
  • Office hours are generally 9-5 or 10-6 M-F.

    • POSITION : Secretary / Receptionist.

    DEPARTMENT : Front Office.

    REPORTS TO : Office Administrators.

    Job Summary :

    This individual is responsible for appointments, financial data, supplies, postage meter, petty cash, day-end close-out, minutes of staff meetings, filing, telephone, recall system, and the reception room.

    Education and Experience :

  • High school diploma.
  • Basic typing, English, and mathematical skills.
  • Medical and / or computer experience.

    • Essential Skills and Abilities :

  • Excellent math skills.
  • Familiarity with spreadsheet and word processing programs.
  • A strong organization with attention to detail.
  • Pleasant personality and disposition.
  • Honesty and integrity.
  • Accuracy.

    • Responsibilities : Telephones :

  • Answers inbound telephone calls and routes to the appropriate station :
  • Transfers call regarding appointments to the medical secretary and / or receptionist.
  • Transfers call requesting medical advice, prescription refills, or surgery information to the ophthalmic assistant.
  • Triages calls seeking financial information to the business manager.
  • Transfers call from physicians to the doctor being requested or the doctor who is presently on call.
  • Places all other calls for doctors in the message window.

    • Patient Discharge :

  • Intercepts patients upon discharge from treatment areas.
  • Escorts patient to appropriate area if additional tests have been ordered; checks with insurance clerk regarding coverage and prior authorization for tests.
  • Reads the route slip to be sure all necessary information has been recorded; obtains any additional information needed before patient departs.
  • Totals daily charges; adds to any balance; requests payment; gives a receipt.
  • Reappoints or recalls patients.
  • Posts charges and payments to the computer.

    • Day-End Closeout :

  • Collects tapes from all posting terminals.
  • Totals and balances all tapes on closeout report.
  • Runs tape total of all checks and cash received.
  • Balances against totals generated by the business manager.
  • Prepares deposit.

    • Reception Room :

  • Collects magazines for current dates.
  • Rotates magazines from drop areas back to the reception room.
  • Picks up anything left behind by patients (empty cups, crushed tissues, etc.).
  • Straightens and replaces chairs to original positions.

    • Other :

  • Assists receptionist as time and demand require.
  • Checks stock and completes purchase orders when necessary.
  • Balances petty cash account.
  • Orders postage for the meter.
  • Takes minutes at all staff meetings.
  • Files paper and charts as needed.
  • Recalls patients.
  • Checks route slips for numbers missing from the sequence before filing away.
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    Medical Front • Orangeburg, New York, United States

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