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Patient Communication Specialist Job at PaceMate, LLC in Boston

Patient Communication Specialist Job at PaceMate, LLC in Boston

MediabistroBoston, MA, United States
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A company is looking for a Patient Communication Specialist to support patients and cardiology clinic customers in a remote setting.

Key Responsibilities

  • Assist patients with their implanted cardiac device remote monitors through calls and follow-ups
  • Adhere to compliance guidelines and manage scheduling for remote monitoring
  • Track and maintain accurate records of patient interactions and data management

Required Qualifications, Training, and Education

  • High school diploma / GED required; college or technical degree preferred
  • Basic cardiology knowledge required; experience in cardiology or cardiac devices preferred
  • Proficiency in electronic communication tools and database systems
  • Experience working effectively in a remote environment preferred
  • Demonstrated professionalism and courtesy with customers

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    Communication Specialist • Boston, MA, United States

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