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Dental Insurance Customer Specialist
VirtualVocationsPortsmouth, Virginia, United Statesjob_description.job_card.1_day_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Customer Experience Specialist 1 in a dental contact center.
Key Responsibilities
Handle customer inquiries related to dental insurance plans through inbound / outbound calls
Provide a coordinated customer experience by understanding previous interactions and anticipating needs
Build relationships with customers by delivering accurate information and resolving inquiries in real-time
Required Qualifications
2+ years of customer service experience or equivalent
Experience in call centers or dental insurance preferred
Ability to learn and understand a broad range of insurance products
Proficiency in desktop applications such as MS Office and web browsers
Must pass dental terminology coursework during training
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Insurance Specialist • Portsmouth, Virginia, United States
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