A company is looking for a Digital Integration Specialist to provide technical support and troubleshooting for educational integration customers.
Key Responsibilities
Troubleshoot and resolve complex technical issues with district-level IT administrators
Log bugs or feature requests in JIRA and update districts on progress
Complete integration activities and provide support for K-12 digital technology issues
Required Qualifications
Associate's degree or equivalent professional experience required
Minimum of 2 years of experience in a related technical or support role
Proficiency with Student Information Systems (SIS), APIs, and SFTP protocols
Expert-level proficiency in Microsoft Excel
Experience using Salesforce is preferred
Integration Specialist • Grand Rapids, Michigan, United States