Patient Financial Services Representative Endocrinology Clinic

Banner University Medicine Diabetes and Endocrinology Institute

Good health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference in people's lives. Do you like the idea of making a positive change in people's lives and your own? If so, this could be the perfect opportunity for you.

The Banner University Medicine Diabetes and Endocrinology Institute can help manage and treat many complications and illnesses that can arise from diabetes, metabolism-related ailments, and obesity.

As a PFS Rep you will check-in / out patient visits, run estimates, do payment collections, call insurances, appointment confirmations, schedule / reschedule appts. Requires customer service skills, multitasking, positive and energetic attitude, and reliability.

Banner Staffing Services (BSS) offers Registry / Per Diem opportunities within Banner Health. Registry / Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

Location : 1441 N. 12th St, near 12th St and McDowell in Phoenix.

As a valued and respected BSS Staffing Services team member, you will enjoy :

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant / Shopping discounts
• Auto Purchase Plan

Registry / Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen, and background check (includes employment, criminal and education) is required. Must have availability to work Monday-Friday, typically 8am-5pm, can be flexible with days and hours.

POSITION SUMMARY This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures, and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.

CORE FUNCTIONS

MINIMUM QUALIFICATIONS High school diploma / GED or equivalent working knowledge. Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.

Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Work experience with the Company's systems and processes is preferred. Previous cash collections experience is preferred. Additional related education and / or experience preferred