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Restaurant Manager

Restaurant Manager

EATTHUNDER INCLos Angeles, CA, US
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Job Description

Job Description

NOW HIRING : Restaurant Manager

Welcome to Happies Hand Made—a bold, crave-worthy fried chicken concept brought to life by a Michelin-starred chef. This isn’t your average chicken joint. From Sichuan-spiced tenders to dreamy chicken & waffle combos, all the way to rich, creamy soft serve, we’re reimagining comfort classics and serving them up fast, fresh, and with serious flavor.

Our concept is tech-forward where there is no traditional front-of-house, just self-order kiosks and a high-functioning, high-energy kitchen team. We're on the search for our next operational driven, hands-on Restaurant Manager who can lead with confidence, execute with precision, and thrives in both cooking and leadership.

We believe that people can taste the difference. In every crisp fry, in every juicy tender, in every sauce made from scratch—there’s a person behind that moment who gave a damn. That person is you. Come be a part of something special.

Job Description

Role and Responsibilities

Operations Management

  • Assist the GM in the day-to-day restaurant operations including service flow, cleanliness, prep levels, and opening / closing duties.
  • Oversee execution of all third-party delivery (Uber Eats, DoorDash, etc.), takeout, and online ordering platforms.
  • Ensure smooth integration of self-ordering kiosks and online systems with kitchen production and pickup.
  • Maintain high food quality, accuracy, and packaging standards for all off-premise orders.
  • Monitor inventory levels, manage food cost, control waste, and oversee COGS.
  • Oversee commissary prep and ensure consistent availability of products to support daily service.

Leadership & Team Management

  • Assist with the hiring, training, and managing a team of cross-trained kitchen staff who execute cooking and beverage production.
  • Build a positive team culture rooted in accountability, communication, and pride in execution.
  • Create and manage staff schedules to match demand while staying within labor budgets.
  • Provide coaching, mentorship, and ongoing performance feedback to staff.

    • Guest Experience & Brand Execution

  • Ensure consistent, high-quality food and beverage output across in-house, takeout, and delivery channels.
  • Quickly address and resolve any guest issues, order inaccuracies, or tech malfunctions.
  • Ensure seamless user experience across self-ordering kiosks, mobile, and delivery platforms.
  • Monitor customer feedback and online reviews to improve service and product.

    • Compliance & Reporting

  • Maintain compliance with all local health, food safety, and labor regulations.
  • Track and report key metrics such as food cost, labor cost, delivery performance, and guest satisfaction.
  • Maintain accurate logs for sanitation, temperature checks, and equipment maintenance.
  • Other tasks as specified by chef / owner

    • Desired Skills & experience :

  • 3–5 years of kitchen experience with the ability to execute every station confidently.
  • Leadership : 2+ years of restaurant management experience, including scheduling, hiring, and training.
  • Operational Knowledge : Deep understanding of kitchen systems, production workflows, food safety, inventory management, and delivery logistics.
  • Tech Savvy : Proficient with self-ordering kiosk systems, online ordering platforms, and 3rd-party delivery management.
  • Problem Solver : Strong situational awareness and ability to multitask in a fast-paced environment.
  • Excellent Communication : Able to clearly communicate with staff, vendors, and support teams.
  • Able to work a flexible schedule including weekends

    • Benefits / Perks :

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental Insurance
  • 401k
  • Pet Insurance
  • Flexible Paid Time Off
  • Team member dining discounts
  • Employee Entertainment Discounts

    • Working Conditions & Physical Demands :

  • Restaurant is equipped with ventilated air conditioning
  • Noise level is moderate to high
  • Temperatures vary from hot to cold
  • Floors may be slippery due to the nature of the business
  • Able to stand for 2-4 hours at a time
  • Able to reach overhead & outwards, lift, bend, kneel, stoop, climb, push, and squat
  • Able to lift, push, carry and pull items weighing up to 50 pounds or less

    • Happies Hand Made is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Happies Hand Made celebrates diversity and is committed to creating an inclusive environment for all employees.

    Compensation Details

  • Compensation : $69,000 / annually
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