Overview
We're hiring for an Employee Benefits Account Manager to support our growing Customer Services team. To keep up with our growth in the UK and Ireland, we're looking for a dedicated Employee Benefits Account Manager to join our dynamic Customer Services team. Putting people first is at the heart of everything we do, and that extends to our clients as well as our employees. As one of our Employee Benefits Account Managers, you'll be right at the forefront of helping us deliver this mission by acting as vital support for our Customer Services team, executives and clients.
We're looking for someone with :
- A passion for delivering customer service excellence
- Excellent communication and listening skills
- Strong time management & prioritisation
- Innovative solutions using knowledge & research
Using these skills, you'll be :
Conducting in-depth client research by liaising with various teamsProviding high quality servicing for clients through prompt communicationSupporting Consultant with new clients to ensure all guides / needs are metProduce detailed summaries & reports for client meetingsIncreasing the NFP portfolio through market intelligence and new opportunitiesAbout NFP
Who is NFP? With over 600 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon group and specialise in helping businesses in four core areas :
Insurance (helping them manage key risks)Health and safety (supporting them to create a safer workplace for their employees)Employee benefits (helping them reward their people more effectively)HR, people and talent (supporting employers and their people to thrive through changes and challenges)What you'll love about working here
Working in a dynamic, fast-paced organisation in an exciting industryThe opportunity to do globally impactful work from day oneLearning from industry and business line specialists with decades of experienceA huge variety of projects to work on and challenges to solveOur People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human beingA rich suite of employee benefits and out-of-work perksThe great benefits we offer
Finances
Matched employer pension contributionsLife Assurance and Group Income ProtectionLifestyle discounts for well-known brandsWork-life balance
Opportunity for hybrid workingGenerous annual leave allowanceHealth and wellbeing
Comprehensive Private healthcareHealthcare cash planAdditional days off throughout the year to focus on your wellbeingCharity and community work
Numerous charity fundraising challenges and events throughout the yearOpportunities to volunteer and give back to the communityAward-winning apprenticeship program, helping local schoolchildren take their first steps into the world of workSocial
Two large employee events every year for summer and ChristmasEnjoy out-of-work events and socials to get to know your team betterGood office locations with plenty of opportunity to socialise outside of workInclusion and belonging
A dedicated Inclusion and Belonging Committee, supported by our Global Advisory BoardInclusive policies and procedures to ensure all of our people are treated fairlyAccess to Business Resource Groups that can support with multiple key challengesNFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
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