Representative, Inside Sales

Job Description

Job Description

Job Title : Representative, Inside Sales

Reports To : Vice President & General Manager (VP&GM), Analytical Reference Materials (ARM)

Position Location : Vernon Hills, IL

FLSA Status (Exempt / Non-Exempt) : FLSA Status : Exempt

Position Summary :

Strategically expands assigned growth accounts and secures new business within the designated territory through proactive outbound communications, diligent quote and abandoned cart follow-up, and the nurturing of customer relationships. The primary focus includes interacting with industrial, academic, government, and biotech organizations, supported by a diverse Analytical Reference Materials (ARM) product portfolio. Effectively articulates Antylia Scientific’s value propositions in all customer interactions while building robust business relationships across various organizational levels. Identifies new business opportunities within accounts and actively pursues leads, quotes, and abandoned carts to successfully close sales.

Key Responsibilities :

• Achieves annual sales targets; understands and implements Antylia Scientific’s systems, contracting, and pricing strategies.
• Builds relationships to promote sales growth of assigned accounts through outbound phone, email, or other methods of communication; establishes working relationships with end-users and buyers in order to secure sales.
• Develops and maintains effective relationships with multiple customer departments (e.g., Purchasing, Research & Development, Engineering, Maintenance, Laboratory, and Quality); identifies key players at customers’ organization - understands and meets customers’ needs.
• Probes and identifies customer opportunities that are not readily apparent; offers solutions.
• Is empowered to coordinate efforts with other departments (such as marketing, applications, customer experience, and credit / accounting) to ensure the satisfaction of and bolster relationships with their assigned accounts.
• Works with the ARM customer experience team to generate quotes, ensure that orders are entered and that products are shipped in a timely fashion.
• Engages with dormant assigned accounts that have no recent sales activity within a defined period; identifies potential new opportunities.
• Understands the account management process; develops strategies and implements plans to grow profitable sales; presents plans during business review meetings.
• Develops new business through researching and understanding the customer’s market (e.g., environmental, food & beverage, pharma & life sciences, petrochemistry, forensics & toxicology, etc.).
• Attends product / vendor / systems meetings and training sessions to stay up to date on new product introductions and current product portfolios.
• Utilizes supplier catalogs, on-line databases, and other appropriate resources to cross reference products to meet customer order requirements. Makes suggestions for alternative products when items are not in stock.
• Assists customers with buying decisions : researches products, cross-references against similar products available from key competitors, provides pricing & availability.
• Utilizing Salesforce.com as well as other applications - maintains accurate records and the files necessary for proper management of customers.
• Performs other duties as assigned.

Education :

Experience

Minimum Requirements / Qualifications :

Compensation & Benefits :

This position has not been approved for Relocation Assistance.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all of the duties and responsibilities associated with it.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.