Jr. Customer Success Analyst (Data Focus)

Jr. Customer Success Analyst (Data Focus)

Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 9x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that's where you come in!

We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we're committed to driving business growth for our clients, and we're on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.

You Might Be a Great Fit For This Position if You Have...

A Bachelor's Degree

Successful FXers in this role have majored in Marketing, Business, Statistics, Mathematics, Business Analytics, Data Science, Management Information Technology, and beyond

GPA above 3.4

A Few Related Skills and Experiences

(This is an entry-level role, and experience in every one of these areas is not required - we will train you on what you need to know! But the following skills / experience are awesome to have, and will help get your career off to a running start) :

• Part-time / summer job / internship experience is a must
• Customer service or client relations experience
• Experience in creating reports and analyzing data
• Ability to translate complex technical information into simple terms
• Experience with digital marketing / advertising
• Experience with Google Analytics, Google Tag Manager, and Google Ads
• Experience with CRMS such as Salesforce, Hubspot, Pipedrive, etc

Any of these Signature FXer Traits!

If any of these sound like you, then we want to hear from you! We are committed to growing 1% better everyday, and we believe working at WebFX could quite possibly make your life 1(00)% better - after all, you would be surrounded by the #BestCoworkersinPA!

In This Role, You'll Get To...

A Typical 'Day in the Life' Might Consist of :

Note : The Jr. Customer Success Analyst (Data Focus) is a client-facing position

What You'll Get From Us!

Opportunities to Learn and Train With Our Team!

A Place to Grow Your Career

WebFX grew 250%+ over the past 3 years, and we promote almost exclusively internally. Merit-based promotional opportunities are abundant for new FXers who meet or exceed position performance metrics.

In-Person Experience Alongside Our Team of Industry Experts

This position is based fully in-office at our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure.

Potential promotional path for Jr. Customer Success Analyst (Data Focus) :

Compensation

$47,000 -$50,000 (potentially higher based on work experience)

Why Choose WebFX?