Technical WriterVirtualVocations • South Bend, Indiana, United States
Technical Writer
VirtualVocations • South Bend, Indiana, United States
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A company is looking for a Product Documentation Specialist to create and manage customer-facing documentation.
Key Responsibilities
Build and structure the Help Center, including information architecture and content organization
Author and maintain clear product documentation, how-to guides, and FAQs
Collaborate with Product, Engineering, and Support teams to gather technical details and improve documentation
Required Qualifications
Experience as a technical writer or documentation specialist
Familiarity with web-based SaaS products and their documentation needs
Background in the mortgage or financial technology industry
Proficiency in modern documentation systems (e.g., Notion, Zendesk Guide)
Self-directed and detail-oriented with a passion for building content systems
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Technical Writer • South Bend, Indiana, United States
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