Shift Supervisor

Overview :

At Chick-fil-A, we are seeking a proactive and dedicated Shift Supervisor to oversee daily restaurant operations, manage team performance, and ensure exceptional customer service. As a Shift Supervisor, you'll be a key player in maintaining our high standards, resolving customer concerns, and leading the team to success.

Responsibilities :

• Cash Management : Handle daily cash responsibilities, including balancing registers and processing transactions.
• Inventory Oversight : Monitor and manage daily inventory needs, ensuring adequate stock levels and ordering supplies as required.
• Customer Service : Engage with customers to address and resolve complaints, ensuring a positive dining experience.
• Goal Management : Own and manage daily, weekly, and monthly goals to drive restaurant performance and meet targets.
• Shift Organization : Oversee day-to-day business activities, including shift organization and addressing restaurant needs.
• Team Management : Supervise team member performance, handle staffing needs, and address behavioral and performance issues.
• Catering Orders : Execute catering orders and manage unique customer needs to ensure timely and accurate service.
• Team Support : Foster a positive work environment and support team members in their roles.

Qualifications & Requirements :

Benefits :

PI9e1c1ea72e37-30511-35900539