Sales Development Manager

Sales Development Manager

At C.A. Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienced, and knowledgeable people who consistently exceed expectations. We are family-owned and operated, giving us unparalleled flexibility to invest locally in talent and development that delivers industry-leading results.

We have an opportunity for you to join the CA Ferolie team at our Amherst, NY office! We are looking for an enthusiastic Sales Development Manager to work collaboratively on top-tier CPG brands, delivering exceptional results.

Overview of the Role

As the Sales Development Manager, you will manage the business relationship with clients to achieve their assortment, merchandising, pricing, and promotion objectives, leading to increased market share, volume, and profitability. You will also be responsible for customer relationships, providing strategic recommendations and tactical execution of the client's objectives while supporting the customers' category growth goals.

What You Will Do

• Demonstrate knowledge of the client's products, policies, and personnel while collaborating with the client to develop realistic objectives and strategies for building its business.
• Demonstrate industry, market, customer, and category knowledge by regularly monitoring and analyzing market trends, customer trends, promotional activity, consumer behaviors, demographic shifts, and "best practices".
• Provide Fiduciary Management of Client / Customer Relationships in innovation, assortment, pricing, programming, shelving and claims management.
• Demonstrate accountability and responsibility for client and customer relationships, maintain appropriate records, manage and access company SharePoint Sites, share files on company platforms, and drive and manage client and customer portals as required for success.
• Establishes professional and frequent lines of communication with clients, supervisors, direct reports, associates, and customers and elevates issues and opportunities in a timely manner.
• Participates in training and development programs to improve communication, organization, analytical, presentation, and negotiation skills.
• Is a "team player"; honest and forthright with all parties; works well with peers; trains and develops subordinates; adheres to the Code of Business Conduct.

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