On-Call Field Techs / Desktop Support / Phoenix

Overview

RCC is looking for technicians to assist with desktop / network install / decommission and Break / Fix tickets within the Phoenix area. This work will be conducted during normal business hours at a government site. Multiple openings!

Responsibilities

• Desktop / Laptop / VDI / Monitor and peripheral installs
• Vendor Escorts
• Cable Infrastructure Patching
• Rack & Stack of network devices
• Decommission of network / server devices
• Cisco phone installations- Troubleshoot Cisco switches, power supplies, line cords, etc.

Qualifications

We are open to candidates who are entry to mid-level with certification in the IT Field or candidates with experience in cabling, data centers and / or Level 1 networking experience. Candidates with Desktop Support, Help Desk or prior hardware / software support experience is a plus.

Solid communication and customer service skills.

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