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Patient Service Supervisor

Patient Service Supervisor

Gateway Regional Medical CenterGranite City, IL, US
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Job Description

Job Description

We are Gateway Regional Medical Center

Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health.

Position Overview :

The patient service supervisor is responsible for oversight of the patient service staff, external customer care and satisfaction, and specimen processing operations within the laboratory.

Specifics :

  • Position : Patient Service Supervisor
  • Department : Laboratory
  • Location : Gateway Regional Medical Center 2100 Madison Ave. Granite City, IL 62040
  • Position Status : Full-time
  • Work Schedule : Monday-Friday

Education Qualifications :

  • Required : High School diploma or equivalent
  • Preferred : Associate degree in Applies Sciences or related field
  • Certification Qualifications :

  • Preferred : Certification in venipuncture by the American Society of Clinical Pathology or equivalent accrediting agency is
  • Required : Certification of successful completion from an accredited phlebotomy program is acceptable.
  • Required : Current Basic Life Support (AHA or American Red Cross BLS) certification
  • Experience Qualifications :

  • Must have a minimum of three (3) years of phlebotomy experience that demonstrates an understanding of the required knowledge, skill, and abilities.
  • Two (2) years' experience working within a hospital environment preferred.
  • Prior supervisory experience preferred
  • Prior scheduling and inventory management experience required
  • Company Benefits :

  • Competitive salary and performance-based incentives
  • Comprehensive health, dental, and vision insurance plans. Click Benefits Guide to see all available
  • Retirement savings plan with employer matching
  • Vacation time and holiday pay
  • Shift differentials
  • Supportive and inclusive work environment
  • Pay Range :

  • The pay range for this position is $20.41 - 30.61 per hour.
  • Disclaimer : Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.

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    Patient Service Supervisor • Granite City, IL, US

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