Field Service TechnicianIron Oak Solutions Inc • Buffalo, NY, US
Field Service Technician
Iron Oak Solutions Inc • Buffalo, NY, US
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job_description.job_card.job_descriptionAbility to build strong relationships with the customer and display excellent communication skills Ability to manage your workflow in a timely and consistent manager Ability to lift to 55 pounds Problem-solving skills and mechanical aptitude Computer skills including Microsoft office Knowledgeable about all safety requirements About Iron Oak Solution Inc. Iron Oak Solution Inc. is a property maintenance and management organization dedicated to providing our clients with rapid, reliable, and robust solutions and repairs for their properties. Our employees enjoy a work culture that promotes efficiency, client satisfaction, and quality workmanship . [Health Care] [Paid Time Off / Vacation] [Retirement Savings Plan] [Professional Development Opportunities] Employee Perks Employees can also take advantage of : [Casual Dress Code] [Free Parking] [Corporate Discounts] [Gym Memberships or Wellness Stipend] Powered by JazzHR
Iron Oak Solution is looking for a Field Service Technician to join our team.
The Field Service Technician will be based out of our Buffalo, NY office and surrounding buildings and is responsible for providing on-site client installation, repairs, and maintenance of their equipment. The ideal candidate is prompt and reliable, has superior support skills and excellent communication.
He / she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities :
- Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner.
- Perform tests to ensure systems are error-free.
- Maintain relationships with customers and follow company guidelines.
- Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment.
- Create reports of customer service calls.
- Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks.
Requirements :
Benefits Iron Oak Solution Inc. benefits include :
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Field Service Technician • Buffalo, NY, US
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