Business Development Manager - Building Materials

Business Development Manager - Building Materials

The Business Development Manager is responsible for driving revenue growth by generating new sales opportunities, managing key customer relationships, and ensuring an exceptional showroom experience. This dual-role position combines inside sales support with outside business development, including cultivating partnerships with builders, dealers, and commercial accounts. Success in this role will be measured by sales growth, customer satisfaction, and the expansion of market presence.

Key Responsibilities and Duties

• Identify, pursue, and close new business with builders, dealers, designers, and commercial accounts.
• Conduct regular visits to maintain relationships, deliver samples, and uncover opportunities.
• Expand dealer / builder network and attend industry events.
• Monitor market trends and competitor activity to inform sales strategy.
• Serve as the second point of contact for walk-in customers, calls, and showroom visitors.
• Provide product guidance, prepare accurate estimates, and follow up on quotes.
• Maintain showroom displays, samples, and inventory to ensure a professional environment.
• Support project scheduling and documentation with internal teams.
• Enter and maintain accurate records for all leads, quotes, and customer interactions in CRM.
• Track follow-ups and next steps to ensure timely communication.
• Submit weekly and monthly reports on sales activity, pipeline, and dealer network growth.
• Use CRM data to identify trends and performance gaps.
• Work with the General Manager to align on sales strategy and goals.
• Coordinate with fabrication and installation teams for smooth project delivery.
• Participate in weekly reviews and provide updates on sales, pipeline, and showroom activity.
• Own achievement of KPIs in sales growth, customer satisfaction, and CRM accuracy.

Qualifications

$50,000 - $60,000 a year plus commission