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Supervisor - 3rd Shift Fulfillment Center (7 : 30pm - 5 : 15am)

Supervisor - 3rd Shift Fulfillment Center (7 : 30pm - 5 : 15am)

WantableMilwaukee, WI, US
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Job Description

Job Description

Location : Milwaukee, WI

Shift : 3rd Shift (7 : 30pm - 5 : 15am)

Job Type : Full-Time | Hourly | On-Site

Reports To : Assistant Fulfillment Center Manager

Eligibility : This posting is intended for Wisconsin residents only

About the Role

Wantable is seeking a hands-on, people-first Fulfillment Center Supervisor to lead our dynamic 3rd shift team at our Milwaukee-based Fulfillment Center. In this critical, overnight role, you’ll supervise associates handling the picking, packing, and returns of curated fashion orders—ensuring accuracy, efficiency, and team success during off-peak hours.

This role is ideal for someone who thrives in fast-paced environments, embraces operational excellence, and motivates teams through positive leadership.

Key Responsibilities

  • Lead the Team : Supervise Fulfillment Center Associates in executing nightly picking, packing, and returns processes.
  • Operational Flow : Create and maintain efficient workflows by assigning tasks, monitoring performance, and aligning shift activity with daily goals.
  • Coaching & Development : Train new team members, provide ongoing coaching, and help tenured associates continuously grow.
  • Quality Control : Monitor work for precision, order accuracy, and compliance with SOPs. Uphold high standards in neatness and timeliness.
  • Workforce Management : Track time & attendance, manage schedules, approve breaks, and support associate needs during the shift.
  • Issue Resolution : Maintain team harmony and act quickly to resolve interpersonal or operational conflicts.
  • Cross-Department Collaboration : Work closely with leadership and other shift supervisors to ensure seamless handoffs and issue reporting.
  • Reporting : Complete daily reports and provide insight into trends, bottlenecks, and shift performance.
  • Facility Oversight : Open and close the warehouse as needed; ensure shift safety and cleanliness.
  • Step Up : Serve as acting Fulfillment Center Manager when required.
  • This job description is not all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

  • High School Diploma or GED Equivalent.
  • Minimum 1 year of supervisory experience in a warehouse or fulfillment environment.
  • Excellent computer skills and the ability to learn new systems quickly.
  • Strong interpersonal skills with the ability to communicate effectively across all levels of the company.
  • Effective problem-solving abilities and sound decision-making under pressure.
  • Professional demeanor with the ability to direct work constructively and collaboratively.
  • Strong organizational skills and attention to detail.
  • Comfortable adapting to change in a fast-paced, deadline-driven environment.
  • Able to foster accountability, inspire high performance, and support associate success.
  • Effective communicator and team collaborator.
  • Valid driver’s license.

    • Preferred, but not required :

  • Familiarity with Apple technology (iPads, iPhones, MacBooks).
  • Working knowledge of Google products like Drive, Gmail, and Docs

    • Physical demands :

  • Frequent standing and walking throughout the shift.
  • Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling.
  • Must be able to regularly lift up to 5 pounds and occasionally lift more than 75 pounds.
  • Specific visual abilities required : close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    • Benefits

    The Perks of Being Stylish

  • We are conveniently located near General Mitchell Airport. We’re a diverse and dedicated crew, making a difference for our customers and our community.
  • Wantable team members enjoy free food, coffee, and drink in our HQ's Wantable Cafe. We have a laid-back, casual environment in a state-of-the-art HQ.
  • We offer paid parental leave (mothers AND fathers), and a private room for nursing mothers.
  • Even more exciting : paid vacation and 7 paid holidays per year, plus a 50% discount on all merchandise. You’ll be eligible for the discount on your first day.
  • Important, but maybe less thrilling : we have ample parking, we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K with employer match (both pre-tax and Roth options).
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