Talent.com
Collections Representative

Collections Representative

Owens & MinorWashington, DC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Collections Representative

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customersand their patientsare at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include :

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after one year of service
  • Employee stock purchase plan
  • Tuition reimbursement

The collections representative follows-up with insurance companies to resolve unpaid claims.

The anticipated hourly range for this position is $10.99 - $15.33. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.

Essential Duties And Responsibilities

  • Researches any overdue account balance that is fully or partially unpaid and follows up by mail and / or phone to insurance carriers or customers on delinquent payments.
  • Reviews unpaid and underpaid claims. Resubmits or appeals as necessary.
  • Verifies payment information adjustments to supervisor.
  • Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.
  • Complies with the Fair Debt Collector Practices Act (FDCPA).
  • Responds to customer inquiries regarding account status.
  • Researches customer's accounts thoroughly and documents appropriately.
  • Resolves discrepancies and prepares adjustments and refunds as necessary.
  • Ensures that all information regarding collection activity of account is entered accurately into the billing system.
  • Brings recurring issues to the attention of the department supervisor.
  • Initiates payments and resubmits bills as necessary.
  • Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships.
  • Report to work punctually at assigned starting time, and have reliable, consistent attendance
  • Performs other duties as required.
  • Supervisory Responsibilities

  • N / A
  • Minimum Required Qualifications

    Education and / or Experience

  • High school diploma is required.
  • One year of related experience is required.
  • Skills, Knowledge And Abilities

  • Business Acumen
  • Problem Solving / Analysis
  • Communication Proficiency
  • Personal Effectiveness / Credibility
  • Computer Skills

  • Basic skills in Word and Excel
  • Language Skills

  • English (reading, writing, verbal).
  • Mathematical Skills

  • Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
  • Other Skills

    This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending / stooping, twisting, pulling / pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.

    Work Environment

    Work is performed in an office setting with exposure to moderate noise. Occasional travel as required.

    The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual's position.

    This is a remote position which is US-based. This role requires individuals to physically reside and work within the United States. Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization.

    Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

    serp_jobs.job_alerts.create_a_job

    Collection Representative • Washington, DC, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Collections Recovery Specialist

    Collections Recovery Specialist

    VirtualVocationsAlexandria, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Recovery Resolution Specialist (Collections).Key Responsibilities Prepare and send collection letters to providers in accordance with policy Follow up on outstanding c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Collections Manager

    Collections Manager

    George Mason UniversityFairfax, VA, United States
    serp_jobs.job_card.full_time
    Not eligible for visa sponsorship.Starting at $60k, commensurate with education and experience.The Student Accounts Office provides professional, efficient, and effective payment, deposit, and rece...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Collections Specialist

    Collections Specialist

    Addison GroupReston, VA, US
    serp_jobs.job_card.temporary
    Location : Reston, VA (hybrid flexibility once trained).Benefits : This position is eligible for Medical, Dental, and 401(k). Contact customers regarding outstanding invoices and ensure timely collect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Collection Specialist

    Collection Specialist

    Johns Hopkins UniversityBaltimore, MD, US
    serp_jobs.job_card.full_time
    The department of Otolaryngology is seeking a Collection Specialist who will be responsible for the basic collection of unpaid third-party claims and standard appeals, using various JHM application...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Collections Account Representative

    Collections Account Representative

    VirtualVocationsBaltimore, Maryland, United States
    serp_jobs.job_card.full_time
    A company is looking for an Account Representative Collections.Key Responsibilities Handle inbound and outbound calls for residential and commercial accounts Process payments for delinquent acco...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Collections Support Specialist

    Collections Support Specialist

    VirtualVocationsRockville, Maryland, United States
    serp_jobs.job_card.full_time
    A company is looking for a Collection Support 2.Key Responsibilities Handle inbound and outbound collection calls and manage emails in a shared group inbox Negotiate payment and resolve delinque...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Collections Specialist

    Collections Specialist

    George Mason UniversityFairfax, VA, United States
    serp_jobs.job_card.full_time
    Not eligible for visa sponsorship.Starting at $50k, commensurate with education and experience.The Controller's Office establishes and monitors the university's internal control framework, collabor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Collections Representative

    Collections Representative

    Office of The Chief Financial OfficerAlexandria, VA, United States
    serp_jobs.job_card.full_time
    Government of the District of Columbia.Office of the Chief Financial Officer (OCFO).The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Collections Representative

    Collections Representative

    VirtualVocationsWashington, District of Columbia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Collections Representative (remote).Key Responsibilities Manage incoming and outgoing calls regarding overdue loan payments Negotiate payment plans and facilitate arra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Collections Representative

    Customer Service Collections Representative

    VirtualVocationsFairfax, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service and Collections Representative.Key Responsibilities Manage patient accounts, including cash collection and resolution of self-pay balances Negotiate p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Collections Agent

    Collections Agent

    VirtualVocationsAlexandria, Virginia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Collections Agent to manage and resolve early-stage delinquent accounts.Key Responsibilities Review and analyze delinquent accounts to determine the best course of acti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Collections Specialist

    Bilingual Collections Specialist

    VirtualVocationsWashington, District of Columbia, United States
    serp_jobs.job_card.full_time
    A company is looking for a Bilingual Collections Specialist who will be responsible for resolving overdue bills and collecting payments. Key Responsibilities Increase the collection of outstanding...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    CBO Collections Specialist

    CBO Collections Specialist

    MedVantaBethesda, MD, US
    serp_jobs.job_card.full_time
    MedVanta is the nation's largest physician-owned and operated next generation management services organization (MSO).Our services are specifically designed for musculoskeletal (MSK) providers and g...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Collections Analyst

    Collections Analyst

    Latitude IncRockville, Maryland, United States, 20850
    serp_jobs.job_card.full_time
    An established national organization is seeking a detail-oriented and proactive.This role plays a key part in ensuring audit and collections activities are executed efficiently, in accordance with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Collections

    Collections

    TradeJobsWorkforce22201 Arlington, VA, US
    serp_jobs.job_card.full_time
    Responsible for performing various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries.Area...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Collections Specialist - Remote

    Collections Specialist - Remote

    TradeJobsWorkForce22241 Arlington, VA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Collections Specialist Remote Job Duties : • Meet the defined productivity metric of a minimum of 30 daily claim touch...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Collection Requirements Manager

    Collection Requirements Manager

    Clearance JobsWashington, DC, US
    serp_jobs.job_card.full_time
    Senior Collection Requirements Manager (Multi-INT).Syntelligent Analytic Solutions, LLC provides uniquely qualified personnel with the expertise and tools needed to fulfill our customers' managemen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Collections Specialist

    Collections Specialist

    VirtualVocationsRockville, Maryland, United States
    serp_jobs.job_card.full_time
    A company is looking for a Collections Specialist - Remote.Key Responsibilities Monitor collection activity and vendor accuracy for patient accounts Manage vendor relationships and resolve patie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30