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Sales / Customer Service Specialist
TAXA IncHouston, TX, USjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh School Diploma or GED Basic computer skills Good phone etiquette Ability to problem solve 2 years Customer Service and / or RV repair and troubleshooting experience
Job Description
Job Description
Taxa Outdoors is seeking a Sales / Customer Service Specialist to join our team. This person will be the first point of interaction with our company for customers who need assistance with service issues.
Job Description :
- Respond to phone calls, emails, letters, and other forms of communication from dealers and retail customers with regard to warranty / technical issues
- Support sales and production teams to provide the best customer service experience
- Resolve customer concerns and act as a liaison between the selling dealer and manufacturer warranty
- Coordinate with technical group with timeframe regarding repairs and issues being experienced by dealers and customers
- Coordinate with parts department to help expedite items to dealers and customers with elevated warranty status
- Constant contact with vendors
Job Requirements :
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Service Specialist • Houston, TX, US
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