ServiceNow Quality Assurance Engineer & Tester

Overview

Remote | U.S. Based

Occasional requirements to conduct work in either Bethesda, MD or McLean, VA

Clearance Public Trust

CMSMSI

An in-person interview may be required.

Responsibilities

We are seeking a Quality Assurance (QA) Engineer and Tester to support the CDC's information technology enterprise by validating the quality, stability, and performance of the ServiceNow platform and associated applications. This position blends manual and automated testing in a low-code environment, with a focus on ServiceNow platform functionality. The QA Engineer collaborates with developers, product owners, and cross-functional teams to ensure high-quality software delivery. The role includes designing, executing, and documenting test cases, participating in Agile ceremonies, managing multiple test phases, and ensuring traceability of requirements, defects, and test results.

Job Duties

• Design, develop, and execute manual and automated test cases for ServiceNow platform and application functionality.
• Collaborate with development teams to validate and test ServiceNow functionality against requirements and acceptance criteria.
• Manage and perform testing across QA, unit, functional, regression, systems integration, and user acceptance phases.
• Document all test cases, test scripts, and results in ServiceNow (or approved test management tools).
• Support testing and implementation of platform upgrades and patches, ensuring stability and compatibility.
• Coordinate with product owners and internal teams to triage and remediate defects.
• Participate in Agile ceremonies (sprint planning, stand-ups, reviews, retrospectives), contributing to QA planning and test coverage estimation.
• Maintain documentation and traceability for defects, test cases, and outcomes to meet CDC compliance requirements.

Experience

Education / Certification Requirements

Clearance Requirements

About Us

Northern Virginia-based Precision Solutions is an expert in staffing solutions for companies of any size that open the door to new opportunities and seek outstanding talent. We pride ourselves on being versatile enough to tailor our relationships to the needs of each individual client, being agile in the fast-paced marketplace, and being precise in meeting the needs of any company.

Equal Opportunity Employer Statement

Precision Solutions is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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