Hostess - Venteux

Job Description

Job Description

JOB OVERVIEW :

As the Host, you will set the tone for a high-end and unforgettable guest experience. This role requires excellent interpersonal skills, polished presentation, and the ability to thrive in a fast-paced, upscale environment.

J OB EXPECTATIONS

To include but not limited to

• Greeting guests in a positive, friendly manner and making them feel welcome.
• Anticipating the guests’ needs and responding appropriately with a sense of urgency.
• Maintaining a level of professionalism, that will make guests want to return.
• Bidding farewell to guests, using guest’s name when known, and encourage them to return.
• Control the flow of guests coming into the restaurant, bar and lounge under pressure.
• Overseeing daily restaurant reservations, pre-assigning seating where necessary.
• Answering telephone and directing calls where necessary.
• Communicating with staff regarding VIPs, special orders, cake orders, special requests, large parties, etc – responsible for conveying all such information to management.
• Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
• Participate in weekly marketing requirements
• Adhere to weekly table and guest list requirements
• Assist in developing restaurant database through networking and completing data cards.
• Encourage guests to make weekly table reservations
• Build and establish a personal clienteles.
• Performing all opening and closing duties, based upon shift assignment.
• Cleaning menu covers, replacing inserts and general tidiness of podium area where necessary.
• Shutting down podium, forwarding phones to voice-loop and stacking menus at end of shift.
• Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department.
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position does not have any supervisory responsibilities

REQUIREMENTS : (Include equipment knowledge / use)

PHYSICAL REQUIREMENTS

WORKING CONDITIONS

Work is performed indoors / outdoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke.

Clique Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence,