Customer Success Representative
VirtualVocationsLowell, Massachusetts, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
job_description.job_card.job_description
A company is looking for a Part-Time Customer Success Representative.
Key Responsibilities
Provide customer support via email and chat to assist candidates with assessments
Troubleshoot technical issues and communicate resolutions to customers
Assist with documentation, research, and provide feedback to improve customer success
Required Qualifications
Experience in Customer Support or Success for a SaaS product
Alignment with the mission to help people land their dream jobs
Desire to focus on a career in Customer Success
Comfortable working remotely and independently
Proficiency in English, both written and verbal
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Customer Representative • Lowell, Massachusetts, United States
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