Retail Supervisor

Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you!

Overview

Assists guests with purchases of merchandise including; cash handling, refunds, exchanges, room charges, employee discounts, promotions, credit card purchases, daily shift deposits.

Assists Manager with training and supervising team members according to Hilton policies and guidelines.

Assists managing records and other administrative functions of the department. Ensures the verification and inspection of incoming products.

Ensures the maintenance and appealing merchandising of the gift shop.

Assists in gift shop inventories.

Supportive Functions : In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Physical Requirements : Frequency Key : Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing Stairs Rare Crouching / Bending / Stoopin Constant Reaching Constant Pushing / Pulling Occasional Near Vision Frequent Far Vision Frequent Hearing Constant Talking Constant Lifting / Carrying(15 lbs) Occasional Travel Occasional

Other Duties

Assimilate into The Hilton Family PRIDE / CARE culture through understanding, supporting and participating in all elements of PRIDE / CARE. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. Safety Requirements Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Organizational Relationships Positions directly reporting to this position (titles) : Sales Attendant and Stock Attendant

Specific Job Knowledge, Skill and Ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to supervise people effectively. Perform math calculations with the use of a calculator. Use a computer, telephone or fax machine. Constant attention to detail : cash handling, marking merchandise, inventory and understanding cost coding. Capacity to work a variety of hours due to constantly changing business demands. Ability to stand for extended periods of time and continuously perform the essential job functions. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.

Qualifications

Education High School graduate or equivalent required. Additional training and education is highly desirable. Experience Previous cash handling experience required. Previous work experience should include working in a high-volume environment. Licenses or Certificates N / A Grooming / Uniforms All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and / or required articles of clothing will be explained to you as a part of the orientation process. Other Ability to communicate effectively with the public and other team members.

Notice : Standing, bending, stooping, and lifting weights up to and including ___ lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Compensation Range

The compensation for this position is $22.00 / Hr. - $22.00 / Hr. based on qualifications and experience.