Talent.com
Senior Manager, Customer Operations

Senior Manager, Customer Operations

VirtualVocationsFort Myers, Florida, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Senior Manager, Customer Operations (Inbound Virtual Contact Center).

Key Responsibilities

Build and sustain a high-performance culture through goal setting and accountability

Enhance agent performance via structured coaching and consistent feedback

Oversee daily operations of sales and service teams, aligning priorities with strategic goals

Required Qualifications

3+ years of experience managing a team of inbound contact center agents

Proven ability to manage through team leads or supervisors

Experience using data to identify issues and implement changes

Track record of driving performance by managing inputs effectively

Comfortable working with both onshore and offshore teams in a tech-forward environment

serp_jobs.job_alerts.create_a_job

Operation Manager • Fort Myers, Florida, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Senior Manager, Contact Center Operations

Senior Manager, Contact Center Operations

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Account Manager.Key Responsibilities Own a portfolio of accounts, driving customer adoption and renewal outcomes Achieve financial and strategi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Delivery Operations Manager

Delivery Operations Manager

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Delivery Operations.Key Responsibilities Lead and develop the Production Manager team, hiring and mentoring high-performing individuals Drive operational exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

Diocese of Venice in FloridaVenice, FL, US
serp_jobs.job_card.full_time
The Diocese of Venice in Florida is seeking an Operations Manager for Our Lady of Perpetual Help Retreat and Spirituality Center to provide leadership, marketing, sales, planning and promotion in c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Retail - Operations Manager FT

Retail - Operations Manager FT

MichaelsPort Charlotte, FL, US
serp_jobs.job_card.full_time +1
Lead the operational processes to deliver sales and profits while protecting our assets.Provide a well merchandised and well in-stock store by leading and supporting inventory management processes....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Operations Manager

Customer Operations Manager

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Customer Operations (Inbound Virtual Contact Center).Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Client Services

Senior Manager, Client Services

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Client Services (Short Term).Key Responsibilities Manage direct reports and oversee the development and execution of medium to large-scale projects Bal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Imaging Operations Manager

Senior Imaging Operations Manager

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Imaging Operations Manager to join their team.Key Responsibilities Lead a team of 250+ employees to implement digitization programs and service offerings Ensure...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Manager, Marketing Operations

Senior Manager, Marketing Operations

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Global Marketing Transformation & Operations.Key Responsibilities Define and champion the strategic roadmap for marketing transformation, enhancing effi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Revenue Operations Manager

Senior Revenue Operations Manager

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Revenue Operations Manager who will serve as a dedicated RevOps partner for the sales leadership team. Key Responsibilities Manage and optimize HubSpot CRM, inclu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Client Success Manager

Senior Client Success Manager

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Client Success Manager to oversee key accounts and enhance client relationships.Key Responsibilities Oversee and execute campaigns for larger, strategic accounts...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Client Manager

Senior Client Manager

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Client Manager to support their North American team in delivering sustainability solutions to clients. Key Responsibilities Lead client engagements from initial a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Contact Center Operations Manager

Contact Center Operations Manager

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work with team...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for an Enterprise Customer Success Manager to lead long-term success for hospital and health system customers. Key Responsibilities Serve as the main point of contact and stra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Director of Business Operations

Senior Director of Business Operations

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of Business Operations for Global Brand Marketing.Key Responsibilities Collaborate with the SVP of Global Brand Marketing to provide strategic support a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Account Manager

Senior Account Manager

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Account Manager to manage customer relationships and drive revenue growth through upselling and retention strategies. Key Responsibilities Develop and implement u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations Manager

Operations Manager

CVS HealthPunta Gorda, FL, US
serp_jobs.job_card.full_time
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Operations Manager

Senior Operations Manager

VirtualVocationsFort Myers, Florida, United States
serp_jobs.job_card.full_time
Key Responsibilities Lead the planning and execution of multiple product launches, ensuring alignment across various functions Manage internal and external communications related to product laun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30