Senior Business Operations Manager & Cloud Recruiter at Bowman Williams
We are a leading Managed Services Provider in Plano delivering enterprise-level IT solutions to a wide range of clients. We are expanding our internal "project + escalation" team and looking for a skilled Systems Administrator who thrives on variety, enjoys hands-on work with cloud and server environments, and has proven experience supporting Microsoft technologies.
This is a hybrid role combining high-level support with advanced technical projects. You'll work on cloud migrations, Microsoft 365 administration, Azure infrastructure, Windows Server management, and virtualized environments, while also serving as an escalation point for complex client issues.
What You'll Be Doing
- Manage and maintain Microsoft 365 services, Exchange Online, Teams, and SharePoint
- Configure, optimize, and troubleshoot Azure environments, Virtual Machines, and Active Directory
- Install, configure, and maintain Windows Server 2016–2025, including DNS, DHCP, and Group Policy
- Handle escalated technical support requests from internal users and clients
- Participate in cloud and server projects such as M365 migrations, virtualization deployments, and infrastructure upgrades
- Maintain backups, disaster recovery processes, and overall system reliability
- Collaborate with cross-functional IT teams to optimize infrastructure performance and security
- Recommend new technologies, tools, and process improvements
What We're Looking For
3+ years of Windows Server administration or Microsoft Cloud experienceHands-on experience with Microsoft 365, Azure, Active Directory, and virtualization (VMware / Hyper-V)Strong troubleshooting skills for server, cloud, and end-user systemsExperience with Microsoft Exchange and Office 365 environmentsFamiliarity with backup solutions and disaster recovery planningKnowledge of security best practices in cloud and on-premises environmentsStrong communication and collaboration skillsWhat We Offer
Health, dental, and vision coverageGenerous paid time offCertification reimbursement and training supportIRA retirement plan with 3% company matchWork-from-home hour accrual similar to PTOWe are an equal opportunities employer and welcome applications from all qualified candidates.
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