Patient Care Manager Specialist

Lead Compassion. Inspire Excellence. Elevate Hospice Care.

We are seeking a Patient Care Manager Specialist to join our team, reporting to the Regional Director of Operational Excellence. This critical role is responsible for managing and overseeing patient care activities across assigned hospice markets to ensure delivery of high-quality care while supporting compliance with company policies and regulatory requirements.

As a Patient Care Manager Specialist, You Will :

• Provide oversight for patient care delivery across designated markets
• Manage rescheduled, declined, missed, and reassigned visit requests based on clinical priorities
• Triage phone inquiries and medical concerns within scope of practice
• Facilitate Interdisciplinary Group (IDG) meetings, review patient conditions, and ensure accurate care planning
• Coach, evaluate, and support team members to ensure regulatory compliance and clinical best practices
• Promote documentation accuracy, compliance, and timeliness
• Help build a culture of continuous improvement, compassion, and accountability
• Support adherence to local, state, and federal regulatory requirements (Medicare, Medicaid, ACHC, JCAHO, etc.)

About You

Qualifications What You'll Bring :

Preferred Experience (Not required) :

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem) :

Additional Full-Time Benefits :

Ready to Join a Team That Cares?

Apply today and take your career to the next level by guiding hospice care that makes every moment matter.

Legalese

Location

Gentiva Hospice

Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include :

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized and kindness is celebrated.