IT / Desktop Support Specialist

Salary

$60,320 - 68,640 per year

Requirements

• Proficiency in technical support, software troubleshooting, computer management, and desktop assistance.
• Strong understanding of Microsoft Office Suite and familiarity with Microsoft Windows Server environments is essential.
• Experience with Linux operating systems is an advantage.
• Knowledge of computer networking concepts, including TCP, DNS, GPOs, Meraki devices, and network administration.
• Excellent communication skills are necessary to convey technical information to non-technical users.
• Strong customer service skills are crucial, focusing on user satisfaction.
• Ability to work independently and collaboratively within a team in a dynamic environment.
• Previous experience in an IT support role is preferred.

Responsibilities

Technologies

More

We are on the lookout for a committed and knowledgeable IT Support professional to join our team. The perfect candidate will deliver exceptional technical assistance and troubleshooting for a variety of software and hardware challenges, ensuring the seamless functioning of our IT infrastructure. This position demands strong communication skills and a customer service-oriented approach to effectively assist users.

This is a full-time position, with an expected hourly wage between $29.00 - $33.00 and a commitment of around 40 hours per week. We offer benefits including health insurance, paid time off, and a referral program.

As part of the application process, please confirm whether you possess at least 3 years of experience in supporting end users in an IT help desk or support role. The work location is in-person in Buena Park, CA 90621. Join us in delivering outstanding IT support while enhancing your skills in a collaborative setting!

last updated 41 week of 2025

J-18808-Ljbffr