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Admissions Data and Processing Clerk (Academic Year) - Admissions and Recruitment Office
Admissions Data and Processing Clerk (Academic Year) - Admissions and Recruitment OfficeNew River Community College • Allendale, MI, US
Admissions Data and Processing Clerk (Academic Year) - Admissions and Recruitment Office

Admissions Data and Processing Clerk (Academic Year) - Admissions and Recruitment Office

New River Community College • Allendale, MI, US
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Overview

Admissions Data and Processing Clerk (Academic Year) - Admissions and Recruitment Office

Allendale, MI

  • Full Time
  • R103677

Provides support for application processing, data integrity, and applicant communications in the Office of Admissions and Recruitment. This position plays a critical role in ensuring accurate records across admissions systems, timely processing of materials, and efficient communication with prospective students. This is a full-time position that works during the academic year (August-May).

Essential Functions

  • Review, enter, and maintain information and supporting documents into admissions systems.
  • Verify accuracy and completeness of data; flag discrepancies for further review.
  • Primary facilitator for daily data imports / exports and monitors system workflows.
  • Maintain accurate records in the admissions CRM and student information system (e.g., Slate, Banner, Workday).
  • Monitor data integrity by performing routine audits, corrections, and updates.
  • Assist in the timely processing of large volumes of applications and documents within established timelines.
  • Assist in developing and documenting standard operating procedures for processing and records management. Identify and recommend process improvements to enhance accuracy and efficiency.
  • Provide first-tier support for applicant inquiries regarding application status and missing documents; escalate complex cases to senior admissions staff.
  • Maintain professionalism and confidentiality in handling sensitive student data.
  • Deliver high-quality customer service by providing accurate, timely, and professional support to prospective students, families, and campus partners, ensuring a positive experience throughout the admissions process.
  • Support mailings and digital correspondence related to admissions and recruitment activities.
  • Oversee the assembly process and mail correspondence, including admissions packets and responses to student inquiries.
  • Must be able to lift and transport up to 40 lbs.
  • Perform other duties as assigned.
  • Required Qualifications

  • High school graduate or equivalent.
  • Minimum of two years of relevant work experience.
  • Experience with various computer software applications such as Microsoft Office and / or equivalent.
  • Ability to operate office equipment.
  • Data entry experience.
  • Typing and spelling competency.
  • Possess strong verbal and written communication skills.
  • Ability to provide quality customer service.
  • Ability to work under pressure and meet deadlines.
  • Ability to maintain satisfactory work performance and attendance records.
  • Ability to successfully maintain positive intercultural and interpersonal relationships.
  • Preferred Qualifications

  • Some college course work.
  • Experience in higher education.
  • Experience with a Customer Relationship Management tool such as Slate.
  • Supervision Received

    Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.

    Supervision Exercised

    May be responsible for the coordination of work assignments for student employees.

    Working Conditions

    Normal office environment. Monday through Friday 8 : 00 AM - 5 : 00 PM, on-site in Allendale, MI.

    Job Type

    Full-time (40 hours per week) 8 : 00 AM - 5 : 00 PM during the academic year.

    Job Classification & Benefits

    C2 Level. Minimum starting wage of $18.36 per hour.

    Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire.

    How to Apply

    Attach your cover letter and resume. If you have questions about the position or the posting, contact Faye Spears at spearsf gvsu.edu. For technical assistance, contact Human Resources at hro gvsu.edu.

    Please note that successful applicants are responsible for ensuring their eligibility to work in the United States on or before the effective date of appointment.

    Application Deadline

    October 8, 2025 at 11 : 59pm.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and / or more than 5 days per week. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See the equal opportunity statements for more information.

    Grand Valley State University is an Antidiscrimination / Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.

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