Talent.com
Technical Support Engineer
Technical Support EngineerEchoStar • Tulsa, OK, United States
Technical Support Engineer

Technical Support Engineer

EchoStar • Tulsa, OK, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Salary Ranges

    Compensation : $18.50 / Hour

    serp_jobs.job_alerts.create_a_job

    Technical Support Engineer • Tulsa, OK, United States

    Job_description.internal_linking.related_jobs
    Technical Support Engineer

    Technical Support Engineer

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Engineer I to provide advanced technical support for healthcare products.Key Responsibilities Provide self-directed support and resolution for technic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Support Engineer

    Senior Support Engineer

    ZipRecruiter • Tulsa, OK, US
    serp_jobs.job_card.full_time
    We're looking for a Support Engineer who thrives on solving complex technical problems and delivering a great customer experience. This role is the escalation point for our service desk—when frontli...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Software Support Engineer

    Software Support Engineer

    Canonical • Tulsa, OK, US
    serp_jobs.job_card.full_time
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Canonical is a leading provider of open source software and operating systems to the global enterprise...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Support Specialist

    Technical Support Specialist

    BankOnIT • Tulsa, OK, US
    serp_jobs.job_card.full_time
    The Support Technical Specialist is a staff position at BankOnIT that provides technical support to end-users with their day-to-day technical issues. Monday-Friday, Flexible 40-Hour Schedule (700 AM...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Production Support Engineer

    Production Support Engineer

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Production Support Engineer - Healthcare SaaS & Linux Systems.Key Responsibilities : Provide hands-on support for clinical platforms, focusing on Linux-based systems and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Associate Technical Support

    Associate Technical Support

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for an Associate Technical Support (TSE).Key Responsibilities Provide exceptional customer service and resolve customer concerns in a timely manner Document interactions and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Technical Support Representative

    Technical Support Representative

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Representative to assist partners with technical inquiries and product support. Key Responsibilities Resolve customer inquiries across various channels...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Reliability Engineer

    Customer Reliability Engineer

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.permanent
    A company is looking for a Customer Reliability Engineer to ensure the stability and performance of solutions while providing technical escalation support for customers.Key Responsibilities Serve...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Tier 3 Technical Support

    Tier 3 Technical Support

    Jobot • Tulsa, OK, US
    serp_jobs.job_card.full_time
    This Jobot Consulting Job is hosted by : Dan Dungy.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary : $75,000 - $95,000 per year.Capabilities include...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Support Engineer

    Support Engineer

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Support Engineer to provide technical support to customers through live chat.Key Responsibilities Take ownership of customer-reported issues and ensure resolution Rese...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technical Support Engineer with CJIS Certification

    Technical Support Engineer with CJIS Certification

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Engineer to support cloud software and hardware products.Key Responsibilities Act as the primary technical point of contact for hardware and software ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    API Technical Support Analyst

    API Technical Support Analyst

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for an API Technical Support Analyst to assist customers with implementing APIs and create technical documentation. Key Responsibilities Create sample applications and publish...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    System Support Engineer

    System Support Engineer

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a System Support Engineer to assist in customer onboarding and troubleshooting in a remote setting. Key Responsibilities Facilitate new customer onboarding and troubleshoo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Support Engineer II

    Technical Support Engineer II

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Engineer II - German Speaking.Key Responsibilities Provide technical support for the Intelligent Agreement Management (IAM) and associated services R...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Support Engineer I

    Support Engineer I

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Support Engineer I who can support a remote-first, flexible shift schedule.Key Responsibilities Provide hardware and firmware deployment support for appliances and assi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Agent.Key Responsibilities Collaborate with business units and technical teams to clarify requests and track task progress Monitor system performance...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Federal Customer Support Engineer

    Federal Customer Support Engineer

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Federal Customer Support Engineer.Key Responsibilities Act as a primary support resource for federal customers, troubleshooting data-centric security solutions Provide...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    AI Customer Support Engineer

    AI Customer Support Engineer

    VirtualVocations • Tulsa, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for an AI Customer Support Engineer, Tier I.Key Responsibilities Quickly respond to all inbound support requests via email, live chat, and community forums Triage bugs and r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted