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Guest Experience Coordinator

Guest Experience Coordinator

Blo PearlandPearland, TX, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Training & development

Guest Experience Coordinator Blo Blow Dry Bar, Pearland TX

Compensation : $12 - $15 per hour + Commissions + Bonuses

This role is an amazing opportunity for new or aspiring hairstylists who want to gain hands-on experience in a professional salon environment, work alongside expert stylists, and learn the business from the inside out.

Blo Blow Dry Bar has over 100 locations and is growing quickly. We believe in investing in our team members and giving them the lifestyle they deserve.

Our Mission : To uplift and enhance those in our community through the power of flawless blowouts and beauty. Our bars offer an inclusive space where people of all ages, ethnicities, and identities feel welcomed, represented, and gorgeous.

Why Youll Love Working Here

  • Competitive pay : hourly wage + commissions + bonuses
  • Employee perks : complimentary beauty services, product discounts, and more
  • Work with amazing brand partners : UNITE, Color Wow, Olaplex, Bare Minerals
  • Ongoing paid training, including Blos exclusive education platform
  • Learn the salon environment from the ground up perfect for new stylists beginning their careers
  • Career advancement opportunities
  • Supportive, fun, and professional team culture
  • Busy salon with a strong membership base, loyal regulars, and new Guests

    • Responsibilities

  • Deliver an exceptional customer service experience for all Guests
  • Manage appointments, confirmations, and check-in / check-out using booking software
  • Contact members and clients to encourage rebooking and maintain strong relationships
  • Support the team of stylists and makeup artists to keep the bar running smoothly
  • Monitor and assist with inventory to ensure products are stocked and organized
  • Serve as a Membership Concierge by :
  • Explaining membership guidelines and benefits
  • Highlighting monthly perks and promotions
  • Assisting with membership freezes and cancellations
  • Promote product sales, service upgrades, and memberships to help grow the business
  • Handle challenging situations with professionalism and positivity
  • Maintain a clean, safe, and welcoming workspace
  • Participate in regular training and development opportunities

    • Additional Responsibilities

  • Run and manage the salons social media presence with creative, engaging content
  • Assist the Owner and Bar Boss with administrative tasks and appointment coordination
  • Assist with shampoo services (if licensed cosmetologist)
  • Complete makeup training (provided by Blo) and assist with makeup services as part of your role

    • Requirements

  • Availability to work Friday, Saturday, Some Sundays, and the First Monday Evening of each month (5 : 307 : 30 Team Meeting)
  • A passion for beauty and for making people feel amazing
  • Great entry point for recent cosmetology graduates or those beginning their career in beauty
  • Strong organizational and communication skills
  • Social media management or makeup experience is an asset

    • Other Titles for This Role : Receptionist, Customer Service Coordinator, Guest Service Coordinator, Front Desk Coordinator, Sales Coordinator

    Let us blow you away! Visit www.blomedry.com / careers and follow us on Instagram @bloheartsyou

    Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. All employment and hiring decisions are made by the Franchisee. All inquiries about employment at an independently owned and operated Blo Blow Dry Bar location should be made directly to the Franchisee. Blo Blow Dry Bar Inc. is not the employer and does not directly or indirectly control hiring or employment practices.

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    Guest Experience Coordinator • Pearland, TX, US

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