Rental Coordinator

Job Description

Job Description

Rental Coordinator

📍 Richmond, TX | 🕒 Full-Time M-F | On-site

About Us

Richmond Equipment is a customer-focused, family-oriented company delivering high-quality vehicle rental and logistics services across Texas. We pride ourselves on precision, reliability, and a team culture rooted in integrity and service.

Position Overview

We’re looking for a Rental Coordinator who thrives in a fast-paced environment and takes pride in keeping operations running smoothly. In this hands-on role, you'll manage daily rental logistics, coordinate vehicle staging, and support dispatch operations — all while providing top-notch customer service.

What You'll Do

• Review and stage vehicles based on rental schedules
• Coordinate pickup and delivery with customers and internal departments
• Prepare contracts and paperwork for digital or physical signatures
• Use dispatch software to assign drivers and optimize delivery routes
• Confirm logistics with customers and drivers prior to dispatch
• Process returned vehicles and verify against original contracts
• Maintain accurate digital and physical filing systems
• In charge of processing assigned monthly reports within deadline
• Keep rental and sales lots clean, organized, and accessible
• Assist in receiving new units and inspecting for damage or discrepancies
• Manage charging / fueling schedule for electric and gas vehicles
• Help load / unload vehicles and ensure safety protocols are followed
• Answer phones and assist walk-in customers professionally
• Serve as backup support for the Front Office Coordinator and Porter
• Assist with various task as assigned

What We're Looking For

✅ Strong time management and multitasking skills

✅ Basic mechanical aptitude & proficiency with basic math

✅ Strong knowledge of the Greater Houston and surrounding areas

✅ Fluent in English; bilingual in Spanish is a plus

✅ Forklift certified or able to get certified

✅ Clean background check and drug screening

Physical Requirements

Perks & Benefits

Why Join Richmond Equipment?

As a Rental Coordinator, you’ll be a key part of our operations team — helping ensure timely, professional service that keeps our customers moving. If you enjoy solving problems, organizing logistics, and being part of a hard-working team, this could be the perfect role for you.

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