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Quality Technician

Quality Technician

REQ SolutionsSanta Clarita, CA, US
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Job Description

Job Title : Quality Technician - Medical Device

Duration : 12+ Months (Possible extension)

Location : Valencia, CA 91355

Onsite Role, 1st Shift

Responsibilities :

  • The primary purpose of the position is to ensure product complaints are processed, reported and trended timely and accurately.
  • Perform troubleshooting electronics circuits or mechanical failures to find root cause
  • Able to use lab equipment (DMMs, Oscilloscopes, Microscopes, custom test fixtures, gauges, etc.)
  • Document all investigation and analysis results in analysis portion of electronic complaint system
  • Identify areas of improvement and participate in continuous improvement projects
  • Train to all documents and procedures related to the job in a timely manner
  • Assist in developing and qualifying test methods, data sheets, test fixtures, and testing equipment
  • Perform product preparation activities including decontamination, bagging and tagging the product returns
  • Perform transactions to receive RGA (Return Good Authorization) and scrap complaint product samples in SAP system.
  • Perform physical scrapping and archiving of product samples
  • Perform Product Record Review (paper record review) of non-return complaints (Review of DHR, Risk, Labeling, and other records)
  • Use documentation systems to research information and generate Change Requests
  • Perform lab maintenance and ensure equipment is calibrated

Education / Experience :

  • AA Degree or equivalent work experience in related discipline and 1 year of related experience
  • 2+ years of experience in failure analysis lab or equivalent
  • Good verbal / written communication skills
  • Intermediate computer skills with Windows and MS Office tools
  • Must be detailed oriented and quality minded
  • Med device experience a plus
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    Quality Technician • Santa Clarita, CA, US

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