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20061 - Operator II (IT Network Technician)

20061 - Operator II (IT Network Technician)

Hyundai Autoever AmericaMontgomery, AL, US
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20061 - Operator II (IT Network Technician) Montgomery, AL (fully onsite position) Company Overview :

  • Hyundai AutoEver  is pioneering the future of mobility by integrating cloud-based service infrastructure with advanced core vehicle software technologies.
  • In a rapidly evolving automotive OS landscape, we are setting global standards and driving innovation across the mobility ecosystem.
  • As a global leader in next-generation automotive software, Hyundai AutoEver enhances development efficiency and expands data services through Mobilgene—a comprehensive platform that integrates Hyundai Motor Group’s software capabilities.
  • This enables flexible connectivity between hardware and software, empowering a smarter, more agile mobility experience.
  • We are at the forefront of the infotainment industry, a cornerstone of future vehicle growth.
  • Our expertise spans digital maps, navigation software, and autonomous driving HD maps, built on decades of experience in GIS technology.
  • Through global location-based content and integrated OTA (Over-the-Air) services, we deliver transformative mobility experiences and redefine the way users interact with their vehicles.
  • As the convergence of industry and ICT accelerates, Hyundai AutoEver is reshaping the mobility paradigm.

We are evolving into a hyper-connected ICT company, bridging industry and everyday life through :

  • Smart Mobility  powered by our Mobility-as-a-Service (MaaS) platform, Smart Factory  solutions that intelligently optimize vehicle production lines, And  Smart City  platforms that integrate ICT across homes, buildings, safety systems, and energy networks.
  • Together, these innovations position Hyundai AutoEver as a catalyst for a connected, intelligent, and sustainable mobility future.
  • What will you be doing?
  • Maintains, analyzes, and monitors IT systems (Infra, SAP & MES) and provides Level 1 and 2 support of continuous production at HMMA.
  • Takes appropriate action in resolving basic IT system issues as they occur; recognize and escalate critical issues to second level support.
  • Job Responsibilities :

  • Support HMMA (Hyundai Motors Manufacturing Alabama) production system monitoring, escalation, troubleshooting and ticket creation with vendor.
  • Respond to phone and radio call requests from HMMA & KMMG production and maintenance teams.
  • Promptly respond to and resolve production issues and / or requests as they arise, collaborating with other MES Technicians and Analysts, as necessary, immediately escalating issues as appropriate.
  • Monitor SAP scheduled jobs and server status (Backflush, Production, and Material Management) Monitor and maintain Backup and Database jobs.
  • Monitor Network Accessibility :

  • Internal, External, MPLS, and Network, Monitor IDC Equipment.
  • Monitor and respond to HMMA MES computers systems and equipment issues; analyze root cause of recurring system issues.
  • Conduct regular HMMA production floor walk-throughs to ensure printers, scanners and other equipment is in proper working order.
  • Install, repair, modify, and / or replace computers, scanners, and printers as needed.
  • Collaborate with HMMA MES Analysts to facilitate MES system development enhancements.
  • Assist MES team with problem resolution and small projects.
  • Complete Daily Monitor Reports / Checklists (MES & SAP) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
  • Duties, responsibilities, and activities may change at any time with or without notice.
  • Basic Qualifications   Education :

  • High School diploma or Equivalent work experience.
  • Computer technical courses. 2 + years of IT experience.
  • Proficient in MS Word, Excel & PowerPoint Knowledge of Windows OS & Server Operations Ability to read and follow complex work instructions Must possess critical listening skills to discern end user concerns / issues.
  • Ability to communicate well in both written and verbal form.
  • Ability to think logically, analyze issues, and implement countermeasures Ability to plan, organize, coordinate work assignments Preferred Qualifications :

  • Some technical experience troubleshooting computers or electronic equipment preferred.
  • CompTIA A+ certification is a +.
  • Experience in a manufacturing environment is a plus.
  • Hourly Rate Range - $20.85 to $29.81 per hour. (Depending on experience offered).
  • In addition to a competitive wage, this position offers a fantastic benefits package that includes comprehensive medical / dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment.
  • Team Culture Our team thrives on collaboration, innovation, and continuous learning.
  • We foster a supportive environment where every member is encouraged to share ideas and contribute to problem-solving.
  • We value :

  • Passion for Technology :  We are enthusiastic about emerging technologies and their potential to transform the automotive industry.  Agility :  We work in an agile environment, adapting quickly to changes and continuously improving our processes.  Teamwork :  We believe in the power of teamwork and collaboration, supporting each other to achieve common goals.  Growth :  We prioritize personal and professional growth, offering opportunities for learning and development.  Inclusivity :  We maintain an inclusive culture where diverse perspectives are valued and everyone feels welcome.    Powered by JazzHR
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    It Technician Ii • Montgomery, AL, US

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