Talent.com
Patient Billing/Services Representative II-C - Gastrointestinal Center
Patient Billing/Services Representative II-C - Gastrointestinal CenterWashington University in St. Louis • Washington, MO, US
Patient Billing / Services Representative II-C - Gastrointestinal Center

Patient Billing / Services Representative II-C - Gastrointestinal Center

Washington University in St. Louis • Washington, MO, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Scheduled Hours

40

Position Summary

Obtains insurance information, referral forms and counsels patients on financial assistance when seen in department for services.

Job Description

Primary Duties & Responsibilities :

  • Obtains insurance information from patients and counsels alternative ways for financial assistance.
  • Registers all new patients, assisting with form completion.
  • Reviews schedule for new patients, updating when necessary.
  • Calls patients with appointment time reminder, obtaining insurance information and referral forms.
  • Explains billing process to patients, answers incoming inquiries from patients and third-party payers.
  • Explains billing process to other IBC staff; assists with basic account maintenance activities.
  • Assists patients with insurance questions regarding the billing process.
  • Assists staff with sending out reminder cards and other scheduling duties.
  • May provide Medical Assistant services to the department (MA certification required) as needed.
  • Performs other duties as assigned.

Working Conditions : Job Location / Working Conditions :

  • Normal office environment.
  • Patient care setting.
  • Physical Effort :

  • Typically sitting at desk or table.
  • Repetitive wrist, hand or finger movement.
  • Equipment :

  • Office equipment.
  • The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

    Required Qualifications

    Education : High school diploma or equivalent high school certification or combination of education and / or experience.

    Certifications : The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role. Assessment Based Recognition (ABR) - American Association of Medical Assistants (AAMA), Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Medical Assistant - American Association of Medical Assistants (AAMA), Certified Medical Assistant - American Medical Technologists (AMT), Certified Medical Assistant - National Healthcareer Association (NHA), Certified Pharmacy Technician - Illinois Department of Financial and Professional Regulation, Certified Pharmacy Technician - Missouri Division of Professional Registration, Certified Pharmacy Technician - National Healthcareer Association (NHA), Certified Pharmacy Technician - Pharmacy Technician Certification Board, Pharmacist Technician - Illinois Department of Financial and Professional Regulation, Pharmacist Technician - Missouri Board of Pharmacy, Pharmacist Technician - Missouri Division of Professional Registration, Pharmacist Technician - Pharmacy Technician Certification Board, Registered Medical Assistant (RMA) - American Association of Medical Assistants (AAMA), Registered Medical Assistant - American Medical Technologists (AMT), Registered Medical Assistant - National Healthcareer Association (NHA)

    Work Experience : Billing Systems And Third-Party Claims And / Or Medical Office Setting, Related Customer Service (3 Years)

    Skills : Not Applicable

    Driver's License : A driver's license is not required for this position.

    More About This Job

    Required Qualifications :

  • Basic Life Support certification must be obtained within one month of hire date.
  • Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
  • Registered / Certified Medical Assistant or successfully achieve Medical Assistant registration / certification or pass assessment-based recognition (ABR) exam or Pharmacy Technician licensure within 6 months of hire date or within a shorter time frame if noted by hiring manager.
  • Preferred Qualifications

    Education : No additional education unless stated elsewhere in the job posting.

    Certifications : No additional certification unless stated elsewhere in the job posting.

    Work Experience : No additional work experience unless stated elsewhere in the job posting.

    Skills : Financial Information, Insurance, Interpersonal Communication

    Grade

    C06-H

    Salary Range

    $17.34 - $25.40 / Hourly

    Accommodation

    If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

    All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

    Pre-Employment Screening

    All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure / certification verification, physical examination, certain vaccinations and / or governmental registry checks. All offers are contingent upon successful completion of required screening.

    Benefits Statement

    Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays / coinsurance.
  • Take advantage of our free Metro transit U-Pass for eligible employees.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
  • Wellness

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
  • Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
  • For policies, detailed benefits, and eligibility, please visit : https : / / hr.wustl.edu / benefits /

    EEO Statement

    Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

    serp_jobs.job_alerts.create_a_job

    Patient Representative • Washington, MO, US

    Job_description.internal_linking.related_jobs
    Phlebotomist - Evening Shift - Full Time

    Phlebotomist - Evening Shift - Full Time

    Mercy • Washington, MO, US
    serp_jobs.job_card.full_time
    Why You’ll Love Working Here.Exceptional Benefits Starting Day One : .Medical, dental, and vision through United Healthcare. Supporting you and your growing family.Invest in your future with con...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Patient Billing / Services Representative III-C - Heart and Vascular Center

    Patient Billing / Services Representative III-C - Heart and Vascular Center

    Washington University in St. Louis • Washington, MO, US
    serp_jobs.job_card.full_time
    Serves as the lead to Patient Billing / Services Representatives; plans, organizes, gives direction, and assists in aspects of the front desk / scheduling team. coordinates office functions and perfo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Clinical Service Representative II - Certified - Pediatrics Ambulatory Care

    Clinical Service Representative II - Certified - Pediatrics Ambulatory Care

    Washington University in St. Louis • Chesterfield, MO, US
    serp_jobs.job_card.full_time
    Provides clinical office support including greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments.Primary Duties & Respon...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Physical Therapist, Outpatient Therapy Full Time Days

    Physical Therapist, Outpatient Therapy Full Time Days

    Mercy • Troy, Missouri, United States
    serp_jobs.job_card.full_time
    We bring to life a healing ministry through our compassionate care and exceptional service.Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.Under the gene...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Billing / Services Representative II - Ophthalmology

    Patient Billing / Services Representative II - Ophthalmology

    Washington University in St. Louis • Chesterfield, MO, US
    serp_jobs.job_card.full_time
    Obtains insurance information and referral forms and counsels patients on financial assistance when seen in department for services. Primary Duties & Responsibilities : .Obtains insurance information ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Billing / Services Representative II (BJH West County) - Medical Oncology

    Patient Billing / Services Representative II (BJH West County) - Medical Oncology

    Washington University in St. Louis • Eureka, MO, US
    serp_jobs.job_card.full_time
    Obtains insurance information, referral forms and counsels patients on financial assistance when seen in department for services. Primary Duties & Responsibilities : .Obtains insurance information fro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Inpatient Rehabilitation Physical Therapist

    Travel Inpatient Rehabilitation Physical Therapist

    TRS Healthcare • Troy, MO, US
    serp_jobs.job_card.full_time
    TRS Healthcare is seeking a travel Rehabilitation Therapist for a travel job in Troy, Missouri.Job Description & Requirements. TRS Healthcare Job ID #1385689.Pay package is based on 8 hour shift...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Physical Therapist, Outpatient Therapy Full Time Hiring Now

    Physical Therapist, Outpatient Therapy Full Time Hiring Now

    Mercy • Troy, Missouri, United States
    serp_jobs.job_card.full_time
    We bring to life a healing ministry through our compassionate care and exceptional service.Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.Under the gene...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapy Assistant - $1442 / Week

    Travel Physical Therapy Assistant - $1442 / Week

    Medpro Healthcare Staffing • Union, MO, US
    serp_jobs.job_card.full_time
    Medpro Healthcare Staffing is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Union, MO. Shift : 3x12 hr days Start Date : 11 / 03 / 2025 Duration : 13 weeks Pay : $14...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Clinical Service Representative II - Pediatrics Ambulatory Care

    Clinical Service Representative II - Pediatrics Ambulatory Care

    Washington University in St. Louis • Chesterfield, MO, US
    serp_jobs.job_card.full_time
    Provides clinical office support including greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments.Primary Duties & Respon...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Physical Therapist-Day Shift-Acute Care Hospital

    Physical Therapist-Day Shift-Acute Care Hospital

    Mercy • Washington, Missouri, United States
    serp_jobs.job_card.full_time
    Please note this position will also serve.OP for Washington, Union and Gerald.Monday through Friday day shift with weekend rotation at acute care hospital. Exceptional Benefits Starting Day One : .Med...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Billing / Services Representative II (Part-Time) - Dermatology

    Patient Billing / Services Representative II (Part-Time) - Dermatology

    Washington University in St. Louis • Eureka, MO, US
    serp_jobs.job_card.part_time
    Obtains insurance information and referral forms and counsels patients on financial assistance when seen in department for services. Primary Duties & Responsibilities : .Obtains insurance information ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse - RN - ER - Emergency Room - $2140 / Week - Hiring Now

    Travel Nurse - RN - ER - Emergency Room - $2140 / Week - Hiring Now

    Medpro Healthcare Staffing • Centerville, IL, US
    serp_jobs.job_card.full_time
    Medpro Healthcare Staffing is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Centerville, IL. Shift : 3x12 hr days Start Date : 10 / 20 / 2025 Duration : 13 we...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Outpatient Physical Therapist

    Travel Outpatient Physical Therapist

    Core Medical Group • Pacific, MO, US
    serp_jobs.job_card.permanent +1
    Core Medical Group is seeking a travel Physical Therapist for a travel job in Pacific, Missouri.Job Description & Requirements. Client in MO seeking Physical Therapist : Outpatient / Clinic.We are ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Phlebotomy Tech-Weekend-Part Time

    Phlebotomy Tech-Weekend-Part Time

    Mercy • Washington, MO, US
    serp_jobs.job_card.part_time
    Friday and Saturday 3 : 30am-4pm.Why You’ll Love Working Here.Exceptional Benefits Starting Day One : .Medical, dental, and vision through United Healthcare. Supporting you and your growing family...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Phlebotomist - Weekend Option - Full Time

    Phlebotomist - Weekend Option - Full Time

    Mercy • Washington, MO, US
    serp_jobs.job_card.full_time
    Friday, Saturday, and Sunday-6am-6 : 30pm.Why You’ll Love Working Here.Exceptional Benefits Starting Day One : .Medical, dental, and vision through United Healthcare. Supporting you and your growi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Patient Service Representative - Union Therapy Services

    Patient Service Representative - Union Therapy Services

    Mercy • Union, MO, US
    serp_jobs.job_card.full_time
    Patient Service Representative.Union, MO Mercy Therapy Services 1935 Prarie Dell Rd Union, MO 63084 Schedule : Full-time, 40 hours / week Hours : M-F 6 : 45a-5 : 30p shifts will vary within these hours.Exc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Mobility Billing and Intake Coordinator

    Mobility Billing and Intake Coordinator

    The Delmar Gardens Family • Chesterfield, MO, US
    serp_jobs.job_card.full_time
    DME) and respiratory equipment in the Midwest, serving the rehab and long-term care needs of our patients and partner facilities. We are committed to providing quality service with compassion, effic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted