Communications Program Manager

A company is looking for a Communications Program Manager to join their Communications Operations team.

Key Responsibilities

Monitor and report on the health and performance of customer communication channels

Manage the migration of communication programs to a unified platform and oversee communication planning and execution

Collaborate with cross-functional teams to align strategies and deliver consistent customer experiences

Required Qualifications

Bachelor's degree in Marketing, Communications, Analytics, or a related field

5+ years of experience in communications, marketing operations, or customer lifecycle management

Proven experience managing multichannel communications with a strong grasp of data analytics

Proficiency in analytics tools such as Adobe Campaign, Power BI, or Tableau

Experience managing cross-functional projects and improving operational efficiency